Customer Reviews for West Coast Self Storage Costa Mesa

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of West Coast Self Storage Costa Mesa

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William H. on

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Customer did not leave a comment.

sanjuana m. on

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Using the device a couple of times, and always good service, and unites (truck, van) clean and nice. I surely keep using this service.

LEONARDO S. on

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Last-minute rental at first was hard to get and then I called again and I was able to get what I needed and a busy holiday weekend

PHIL Z. on

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Customer did not leave a comment.

Sierra S. on

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My reservation was changed and I was not informed then when I called they told me they didn't have the truck I ordered and if I wanted one I had to drive further I said I could not so was left with a smaller truck (which wasn't big enough and I had to get more cars to help). I did not ask for my return location to be changed, but when arriving at my set return location I found out that had been changed with out my knowledge and it was further away. I was charged more money for an awful experience and next time will not be using u-haul.

erik R. on

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We decided upon arrival we needed a larger vehicle and the service rep went out of his way to accommodate our needs. Thank you!

Jordan E. on

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Nothing! Great location, easy pick up, and amazing staff too!

art y. on

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Andrea F. on

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Nichole S. on

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Eva L. on

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The place is great location and customer service is great. I’m not sure if his name - Xavier is accommodating and informative. Thank you !

Adam W. on

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Improve the website. The online checkin and return didn’t work. The pages too too long to load. The store employees did a great job helping me get my truck, but none of the features of the U-Haul website worked for me.

Pamela J. on

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Alisa O. on

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I will rent from this location again. Friendly staff, clean rentals!

Timothy H. on

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This location was hard to locate. I first pulled into a place that advertised rental equipment, but they directed me to the right location. When I was trying to back out of the equipment rental place, I managed to put a major scratch on my driver's side door. Nobody to blame but myself. However, all the businesses on Harbor Blvd have very limited, cramped space. That was true of the correct U-Haul operation as well. Jackie, the person who handled my transaction, did a good job though.

Mark W. on

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Romeo A. M. on

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Wow it's was soo easy, with respect and kidness

anthony o. on

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The center was closed when we got there, thrre is limited parking on site. Perhaps a notice or warning advising clients.

wilson q. on

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Jerry D. on

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Cristina S. on

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Kathy F. on

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UBER had a hard time finding this location, both coming and going.

Suzanne J. on

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Jackie is AWESOME!!

Karen B. on

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Keith G. on

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Roohollah F. on

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My pick up was delayed because they did not have the truck ready in the first location that I chose. then I had to go to a new location to pick up the truck.

SIKiTHeIA H. on

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Thanks so much!

CHRIS B. on

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The manager was very flexible and accommodated me to my satisfaction.

Sonoe F. on

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Mark B. on

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The girls were a big help.

Ann G. on

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The woman working was so nice and helpful! I really appreciated it.

VINCENT D. on

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Doug L. on

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MARTHA WAS A GREAT HELP ON MY TRNASACTION

Laura A. on

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Customer did not leave a comment.