Customer Reviews for Wingdale Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wingdale Automotive

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Ronald C. on

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Ghana S. on

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JOHN W. on

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Very nice folks, no problems at all.

Henry M. on

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Cleanest and nicest repair shop office I have ever seen anywhere!!

Paula W. on

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Provide the rental location with furniture blankets to purchase.

Steven J. on

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I have rented 3 U-Hauls in the past 6 months for business. This was the dirtiest one that I have ever gotten. For only having 55K miles on it. The floor was muddy, there was garbage in the cab still and the cup holders were filled with someones sprinkles? When I was there, the place was closed, someone drove up with a U-haul and went inside and opened a garage bay door and started filling up their tires on the U-haul they were driving. Does that mean they are using fleet trucks for personal use? Then I wonder why they are so filthy.

michelle b. on

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Richard W. on

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Qiang Z. on

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fast and flexible, will recommend

Richard W. on

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Gianni T. on

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Steve G. on

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JEROME S. on

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All good

jose m. on

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I was very impressed with the staff's courtesy and helpfulness.

KEITH M. on

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wayne s. on

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John F. on

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Thomas C. on

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Lisa P. on

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Steven P. on

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You can't improve perfect...

Michael L. on

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Chris S. on

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Would never rent from uhaul again and definitely not for the location I rented from. The worst customer service. Yelling at me in front of customers. My rental was for 8 didnt get it till 945 and lost an hour of my regular job because I started late. Yes you guys did reimburse me 50 but still wasnt enough... I lost 45. Just from my job. And I couldnt even finish moveing my daughter.. so lost more time the next day because I lost 2 hours of my time. Waiting for the truck.

raymond B. on

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No improvement needed excellent service friendly and informative 100% satisfied

Barry E. on

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Kathleen K. on

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They were very nice and helpful!

James C. on

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Great customer experience and Gianni from Wingdale Automotive was excellent and efficient. They did a nice job getting that building up and running and now also a place to rent Uhaul equipment. Will rent again!

zhen w. on

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very bad, no word to say.

Timothy O. on

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Great experience. Everything was great.

Gayle L. on

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Christian C. on

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William S. on

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John N. on

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Jay, the person who took care of the rental was courteous and efficient. Our truck was waiting for us, and the whole process went very smoothly (though it would have been great if they had had some moving blanket, bungee cords, and tape available for sale or rental.)

Dave P. on

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Th truck had alomst 100,000 miles and the transmission didnt feel like it was operating properly. The truck was very load. Also i was charged for two days but only rented it for one day

Jared H. on

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jody o. on

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David K. on

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Joseph P. on

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Keep up the friendly and professional treatment for your customers!

Vincent M. on

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Truck was not available because previous renter was late in returning it. The staff made calls and offered solutions to help me. Very appreciative of their assistance.

jody i. on

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Denise R. on

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kurt b. on

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great experience. Very professional and friendly. Will visit this location again,

ZENAIDA F. on

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DANA P. on

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This was much further than I originally requested. I made a reservation down the road from my home and after many phone calls and lots of aggravation traveled an hour away to pick up my trailer.

Gordon M. on

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Wider selections of vehicles.

julio z. on

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Nothing everything was fine

debbie t. on

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william b. on

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Have a better supply of tow related accessory’s. Back and forth twice cost us over an hour.

Daniel P. on

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Nancy N. on

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I received a high mileage discount when I rented from the Portchester NY location last month. I did not receive a high mileage discount on this last rental at the Wingdale NY location. Please let me know why. Thank you. Nancy Nichols

Dennis F. on

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PAUL P. on

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I had other locations close to home but did not have a 15 foot truck. The location I used was easy to get to but out of my way The power steering should be checked in the truck

Janice R. on

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david s. on

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richard d. on

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Terrible uhaul experience from the start. 20' truck reservation for 1 mile from my house turned out to be an hour and 15 minute ride so I changed it to Wingdale pick up the 15' truck then they called me when I got the truck home quest no one was there I took it after calling U-Haul and they had to bring me another truck question was something wrong with the steering

john d. on

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nabil e. on

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Nice people very serious about getting things done, I will use them again if I have to . Thanks

Ross C. on

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Dwight S. on

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No improvement needed, just what I expected.

john d. on

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U-HAUL is the way to go. Other than a bulb go out never had an issue. The guys at Wingdale Automotive are the best and make it so easy

Jaime V. on

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I have rented at this location before and they are always very accommodating to my rental needs. Kind, courteous staff. I will always use this location and refer friends.

Jackie M. on

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Dan and his co-workers were extremely helpful and efficient! I booked the trailer the night before and they helped me hitch it on the car. I'd definitely recommend going there to rent a uhaul product again.

donald k. on

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Outstanding Operation! Truck was ready when promised, check in was painless, operators were friendly and helpful! Best truck renting experience ever!! Don Keylon

Angelo M. on

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Dennis G. on

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Kathleen M B. on

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Loaded the entire truck and the battery was DEAD! We finally got it jumped, but this was added stress on top of moving. Never using Uhaul again.

diana y. on

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Peter B. on

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Website app drop off procedure is not user friendly. I do not want to have to create an account or go through a process that was overly complex. Luckily, the atttendant was very helpful and experience was great.

David P. on

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Your process is fine and your crew in Wingdale were a pleasure to work with. I've worked with several Uhaul crews and your crew in Wingdale was definitely the most professional, despite a power outage they expedited the process of getting me my trailer in under 5 minutes. Great job

Martin S. on

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Ned F. on

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closed, when truck was dropped off

Sebastian M. on

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Staff is very friendly and accommodating the truck was clean and ran well. Good value, made moving much easier. I would definitely use this place again.

Tracey D. on

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JEFFREY W. on

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DOES NOT EXIST Closed as per guy where I dropped off truck.

WAYNE R. on

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THERESA W. on

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Very polite and accomodating

Carlos G. on

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BILL A. on

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Keep customer information on hand so you are not repeating yourself

ava k. on

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I saw no improvement needed. The customer service was excellent O couldn't ask for any thing more.

Rudy A. on

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nothing. Everything went well. Very convenient and will use again

Salvatore P. on

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Everything went well, I don't see anything wrong

Denaann W. on

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LOWER PRICE-I ONLY PUT 35 MILES ON VEHICLE & COST $85 FOR THE DAY

Tavis M. on

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They made it easy, they were polite and attentive, and I'll definitely use them again.

Daniel N. on

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MICHELLE V. on

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Best Uhaul rental experience that I ever had. Staff went out of their way to make sure we had the rental on time and helped our family get on the road. We will use Wingdale Automotive EVERY time! There service far exceeded all of our expectations. We highly recommend them to all of our friends. Uhaul is fortunate to have them represent the company.

jacquelyn R. on

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The original pick up location did not have the vehicle. Confusing confirmation online.

dave c. on

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The guys at this location provided excellent customer service and were very friendly and courteous. While I was familiar with the equipment being rented they still went over everything with me. I wish all U-Haul locations and employees were this professional!

Thomas S. on

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Bob S. on

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cam d. on

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Gave my truck to another customer

Yunhui X. on

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Bad service. I returned the truck on Jul 29, and they sent me receipt on Jul 31. Why charge me extra two day fee?

steven l. on

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Customer did not leave a comment.