Customer Reviews for Youngs Tobacco
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Youngs Tobacco
Jeny R. on
Customer service was poor ! He young men was rude to my husband .
Benjamin M. on
Absolutely amazing and above and beyond professionalism and customer service. At first it catches you off guard, but he is consistent throughout and you even see him handle multiple people without missing a beat, all the while maintaining this exceedingly high level of service. (I'm not speaking hyperbolic)
Virginia G. on
We paid for two bundle of pads in which one of the pads was extremely wet! Therefore the pads next to it was damp and we could not use two of them.
William O. on
They seem to be customer focused. Good crew.
Joseph H. on
The shop was very cluttered but that was the only thing they should change or fix.
Abert F. on
Nothing the people here are professional and personal. Good group of people..
Stephan O. on
Originally I was set up for self check out on the app. I found the app difficult the chat option no one responded for 15 min. I never did get a response. After 15 min Mr young who had already offered to help did override to move pass the “verfy” information stage. Not sure why I pre registered the day earlier if the system waits until you pick up to verify and authorize. I appreciate Mr Young’s Services and for going out of his way to assist me to expedite my rental. I will not recommend the app check out to anyone but will recommend Young’s Tobacco and U Haul to anyone who needs rental moving equipment.
Denise C. on
Great local family business, Google said they where open and it was actually closed we called the number and in five minutes someone was there to help us. Defiantly recommended
Rowdy M. on
One gate pin on the trailer was slightly bent. It still functions properly, but takes a little force to remove. Consider replacing or straightening gate pin so future customers don’t risk hand injury trying to remove pin from gate keeper hole.
Robert U. on
Agent made a valiant effort to contact me and instruct me on where to return the truck. Very nice and respectful.
Shelia W. on
Excellent service, great people to work with
LYNN M. on
The employee was very helpful and courteous.
Stephanie J. on
It was a great place to drop off because I thought I had to go like maybe couple more miles up where was only a couple of miles from my location thanks U-Haul
Philip F. on
Was surprised how much the price jumped for a in town rental that’s advertised for 29.99. It ended up cost over $100