Customer did not leave a comment.
John C | Overall ExperienceSelf Storage Units in Anchorage, AK, 99504
U-Haul Moving & Storage of North Anchorage
Services at this Location:
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews Worknot friendly, and very high prices, take your $ for the whole month even if you don't use it.
Cameron T | Overall ExperienceOn the app not website
Anna M | Online Move InI have my things in my storage room and they open my boxes and change my mattress then scatter all my clothes and domp on the floor. They took my CDs and can't fine my TVs remotes.
yaimundow g | Overall ExperienceI was very pleased with the services rendered by U-Haul, and with the friendliness of the staff and the convenience during the time of my usage.
Vina L | Overall ExperienceThe elevator was out of order when I was trying to empty one of my storage units. Item in storage was too heavy to take down the stairs. By the time I was able to get the item out of storage I was charged for another month. Really inconvenient and costly
James J | Overall ExperienceOnly a day late because uhaul decided to take my money a day before it was due and won't return it after we moved out .I was having vehicle issues
Bonita R | Overall ExperienceIn the summer the temperature inside the unit was way too hot.
Matthew D | Overall ExperienceThese units are way to expensive
Philip L | Overall ExperienceI was actually assisting someone with this U-Haul, I can only say the staff I had to deal with was helpful and thoughtful. I hate that the person I was assisting did not do her part in paying. I hope I am not judge try extremely hard for allowing myself to get a debt that’s not worth my time or money! Hopefully U-Haul what the funds owed to them for this unit!
Melissa W | Overall ExperienceManager and workers were all but maybe 1-2 people extremely rude and unkind and many times unprofessional.
Cameron F | Overall ExperienceThanks for all the help and working with me and may God bless
Vincent G | Overall ExperienceSuper responsive. Always friendly. Most important is the place is very clean.
donna w | Overall ExperienceYou need to advertise and give incentives to get people to apply and work for u-haul. Having 2 employees is unacceptable- I spent over 30 mins waiting to get assistance AND then only assistance occurred because I went outside to ask one of two guys if they could come in and help me. Then the one who came inside to assist me (though very friendly) he wasn’t trained to do what I needed help with so it took almost 1.5 hrs to get a storage unit set up. Again he wasn’t trained very friendly but to reserve a truck and storage unit should not have had taken 2+ hours.
Paula H | Overall ExperienceOverall my experience was very positive. There were a couple of staff members who were not really friendly but others were exceptional. Also, I did not realize that I would not get a refund for the unused days that I prepaid for my last month. That feels unfair as my month started on the 23rd of May and I moved out on June 5, so I thought I would get a refund of at least $130.00. If I recommend U-Haul storage to anyone, I will be sure they are aware.
Jane A | Overall Experience