Customer did not leave a comment.
JOHN C. | Overall Experience
Self Storage Units in Baltimore, MD, 21227
24/7 Self-Storage
|
Self-Service Location
U-Haul Storage at S Caton Avenue
1700 S Caton Ave
Baltimore,
MD
21227
- Storage Access Hours:
-
- Mon-Sun: 24 hours
Move-In Online or Visit Customer Service Location for In-Store Assistance
Contact Us
1700 S Caton AveBaltimore, MD 21227
Services at this Location:
Customer Service Location
-
2929 Washington Blvd
Baltimore, MD 21230
(Near Caton Av) - Open Today: 7 am - 7 pm
Storage Access Hours
- Mon-Sun: 24 hours
Move-In Online or Visit Customer Service Location for In-Store Assistance
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Features Available at this Facility :
- Loading Carts on Hand
- Open 7 Days
- 24-Hour Video Monitoring
- Clean - Dry - Secure
- Indoor Storage: Twice the Protection and Security
- Make Your Payment Online!
- Climate Controlled: Just Like Your Home
- Clean Customer Restrooms
- 24-Hour Access
- Free Use of Loading Carts
- No Deposit or Admin Fee
- Individually Alarmed Rooms
-
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation! -
$0.00 Deposit Or Admin Fees:
$0.00 Deposit or Admin Fees
What Is Online Move-In / Rent Now?
- Complete Move-In Paperwork Online
- Pay 1st Month of Rent Today or Tomorrow
- Recieve Unit # and Access Code Immediately
- Skip the Counter and Head Straight to Your Unit
- Free Lock (Worth $11.95!)*
Not ready to move-in today or tomorrow?
Reserve a room for a future date. Make no payments until move-in.
Available Units (All Sizes are Approximate)
- Sort and Filter
-
-
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
Small | 49 sq ft
-
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Small | 5' x 5' x 8'
Interior 1st Floor Street Level Heated ADA ADA
Miscellaneous Storage (up to 2 rooms)Free Lock with
Rent Now- Rate:
-
$89.95
Per Month
Free Lock with
Rent Now-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!2 Units Left!2 Units Left!
Medium | 51-150 sq ft
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Medium | 5' x 10' x 8'
Interior 2nd Floor Street Level Stair Climate
1-2 Bedroom Home (up to 1,200 sq. ft.)Free Lock with
Rent Now- Rate:
-
$74.95
Per Month
Free Lock with
Rent Now-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 10' x 8' x 8'
Interior 1st Floor Street Level Heated
1-2 Bedroom Home (up to 1,200 sq. ft.)Free Lock with
Rent Now- Rate:
-
$134.95
Per Month
Free Lock with
Rent Now-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!1 Unit Left!1 Unit Left!
Split Level Storage
Split-level storage units are located on one floor but divided into an upper and lower level. Upper level units may require stair access, while providing the same level of security and convenience as other storage units.
Small | 49 sq ft
-
Small | 5' x 5' x 8'
Split Level 1st Floor Upper Level Climate
Miscellaneous Storage (up to 2 rooms)Free Lock with
Rent Now- Rate:
-
$84.95
Per Month
Free Lock with
Rent Now-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 5' x 6'
Split Level 1st Floor Street Level Climate
Miscellaneous Storage (up to 2 rooms)Free Lock with
Rent Now- Rate:
-
$89.95
Per Month
Free Lock with
Rent Now-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 5' x 6'
Split Level 1st Floor Street Level Climate ADA ADA
Miscellaneous Storage (up to 2 rooms)Free Lock with
Rent Now- Rate:
-
$89.95
Per Month
Free Lock with
Rent Now-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!1 Unit Left!1 Unit Left!
Medium | 51-150 sq ft
-
Medium | 5' x 10' x 8'
Split Level 1st Floor Upper Level Climate
1-2 Bedroom Home (up to 1,200 sq. ft.)Free Lock with
Rent Now- Rate:
-
$104.95
Per Month
Free Lock with
Rent Now-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 5' x 10' x 6'
Split Level 1st Floor Street Level Climate
1-2 Bedroom Home (up to 1,200 sq. ft.)Free Lock with
Rent Now- Rate:
-
$114.95
Per Month
Free Lock with
Rent Now-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
CA03, 10x10.png?3c2373e7=1033904948)
Medium | 10' x 10' x 8'
Split Level 1st Floor Upper Level Climate
2-3 Bedroom Home (1,200 - 1,600 sq. ft.)Free Lock with
Rent Now- Rate:
-
$139.95
Per Month
Free Lock with
Rent Now-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 10' x 10' x 6'
Split Level 1st Floor Street Level Climate
2-3 Bedroom Home (1,200 - 1,600 sq. ft.)Free Lock with
Rent Now- Rate:
-
$149.95
Per Month
Free Lock with
Rent Now-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Large | 150+ sq ft
-
CA04, 10x15.png?3c2373e7=712560663)
Large | 10' x 15' x 8'
Split Level 1st Floor Upper Level Climate
2-3 Bedroom Home (1,600 - 2,000 sq. ft.)Free Lock with
Rent Now- Rate:
-
$199.95
Per Month
Free Lock with
Rent Now-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
CA05, 10x20.png?3c2373e7=1682855521)
Large | 10' x 20' x 8'
Split Level 1st Floor Upper Level Climate
4 Bedroom Home or larger (2,000 sq. ft. & above)Free Lock with
Rent Now- Rate:
-
$264.95
Per Month
Free Lock with
Rent Now-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Additional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
-
Self-Storage
We have the most coverage in North America!
-
U-Box® Containers
We ship across town or accross the world!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
good service with Doug, Thx
Anthony G. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Maria D. | First Impressions- Rating:
- 2.0
Worker who signed me up was unpleasant and seemed like she really didn't want to be there. Also, online it said we were supposed to get a free lock with the storage unit, but the lady said we had to buy it.
Tiffany C. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Linda R. | First Impressions- Rating:
- 5.0
i love this location, and the employees are so helpful...i will be back
april p. | Overall Experience- Rating:
- 5.0
Excellent service every time
Wendy S. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
april p. | First Impressions- Rating:
- 1.0
Customer did not leave a comment.
Florrane J. | Overall Experience- Rating:
- 5.0
My experience with the company was very pleasant the people were very polite and understanding and the units were very well kept i will be using it again in the near future and I will also let my friends know about it
Shemeka K. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
JOHN C. | First Impressions- Rating:
- 1.0
This is the worst customer service experience that I've had in quite a while. Uhaul has in my mind been the standard for moving and storage. Just had a big move, rented a truck and got a "free" month of storage. So I took it just in case. Bad idea. They tried to sell me an insurance fee that was "policy" but was not on the agreement for the "free" storage unit. About 10 days after my move I used the email they provided to inquire about canceling because I didn't need it. No one responded. I emailed twice afterward, still no response. Then I called in about a week or so later, talked with someone and asked to cancel. I explained that I had never visited the storage unit and didn't need it which they can confirm both by camera and in their system because I never used the code they provided to let myself in to the unit. She said it would be taken care of that day. Not done, no confirmation email. Then I received an email a day ago stating that I would be charged if I didn't respond by the end of the month. I called and was told that I had "moved in" and someone needed to check me out. Again, never stepped foot on the facility. They said someone was going to verify right then. So I drove here because I didn't trust that. Sure enough, the guy who was supposed to have gone didnt. He was still at the office and had no idea about my situation. That was Ralph the Manager. So I explained again and he said he would drive out to check. He said that if there was a lock, sometimes their employees put one on there if they knew it was rented. Waited here for over an hour. He got back and said there was a lock on it but they hadn't put it on and suggested that it was mine. I again explained that I had never been to the facility. He said they would need to cut the lock. Still waiting another hour. They do have cameras, why would I lie about never having been there? Seems like it shouldn't be that hard. Not happy. My recommendation, never come here. Never buy the "free" line. Boo uhaul. Any guesses as to what will happen next or how long I'll be here? #negativestar Update: another hour down the drain. Still shouldn't be that hard. Final update: confirmation of my "move out" achieved after a few hours. Turns out they gave me a unit that still had someone else's stuff in it. Since I had never been there I had no idea. It was complete with an unopened mailed package with the other persons info on it. Vindication? Perhaps, but I still lose, cause I'll never get that time back. Thank you uhaul.
Roderick M. | Overall Experience- Rating:
- 5.0
I knew that i wouldnt make it in time from Pittsburgh Pa to Baltimore Maryland. My brother went and signed the papers for me to be able to get the unit. They worked with me and gave me a first floor unit. Thank you!
Savanna H. | First Impressions- Rating:
- 1.0
Two weeks later I'm still wasting all my clothes that was completely covered with mice droppings. I had to throw away a lot of my belongings because they were either damaged from the mice shredding them or completely covered in poop. Also, I keep getting emails and phone calls about a balance when my storage was suppose to be a month free due to renting a uhaul truck
DEIDRA R. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Maimaouna B. | Overall Experience- Rating:
- 1.0
I cancelled my storage unit on the second day of having the unit. I was told I was getting an outside unit. The unit was inside and not the size I needed. After canceling the unit I did not receive a refund and the unit was reopened instead of cancelled out like I wanted. I received a second bill for the unit and didn’t use the unit at all. Ralph was able to assist me with this error and I am still awaiting my refund.
Will B. | Overall Experience- Rating:
- 1.0
The location and their manager Ralph is completely unprofessional. I would never rent here again just based off the poor customer service. They failed to closed my account three times after I moved out and I continued to get billed. I kept contacting them but nobody fixed it. Manager Ralph was so nonchalant about the waste of my time. No apology or empathy shown at all. He couldn’t even send me a real receipt for proof the account was closed. He sent me an email with two words that literally said “room closed”. What a joke. I had to call corporate to get a real receipt. This location is just ghetto. Don’t even bother calling, they’ll just put you on hold for 20-30 mins and hang up or forget about you.
MONET J. | Overall Experience- Rating:
- 5.0
Keep up the good work!
Stacy W. | Overall Experience- Rating:
- 5.0
Nice job
Tidiane B. | Overall Experience- Rating:
- 1.0
VERMIN!!!!!!
Patrickd P. | Overall Experience- Rating:
- 4.0
only suggestion, need more moving carts.
Lenora D. | Overall Experience- Rating:
- 5.0
I absolutely love the staff.. they are the best and very helpful. Amani....shes wonderful and very pleasant.
Eunise B. | Overall Experience- Rating:
- 2.0
Customer did not leave a comment.
Tenika N. | Overall Experience- Rating:
- 1.0
Your lead owner was terrible he was rude disrespectful this was my first time did not send anyone until i ask i will never used this location again was mpt convenient to unload your truck had to walk all the way around
shelia s. | Overall Experience- Rating:
- 4.0
They don't know how to keep track of their records well.
Michael H. | Overall Experience