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OLIVER H. | Overall ExperienceSelf Storage Units in Cambridge, MA, 02139
U-Haul Moving & Storage at Central Square
Services at this Location:
Features Available at this Facility :
Available Units (All Sizes are Approximate)

U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
What Is Online Move-In / Rent Now?
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1.2 miles from this location
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4.0 miles from this location
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Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
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The online check in for the van did not work well.- the website was stuck in a loop and needed a live agent to help which was a 10 minute wait. Then, when arrived the storage facility, was assigned a unit that didn’t exist. The folks working there were incredibly unhelpful, dismissive, and rude.
Melissa B. | Online Move InI ordered a storage unit 8x8x4 with agent Emmanuel Louis for my daughter who attends Berklee College on March 6, 2022. He didn’t show my daughter the second unit of #346 so she only used one. I was charged a fee of $130.90 from March 7th to June 2022. My account was closed on June 10th because my daughter wasn’t using the other unit that she was not aware of. I never received a phone call from U-Haul stating they were closing my account. I was promised a free month of storage I never received. Wendy an agent at U-Haul didn't fulfill this promise and instead just charged me the fee of $110.90 for the 4x4x6 on June 10, 2022.
Kami C. | Overall ExperienceI have renting storage with Uhaul for my business for years. Everything is good. The only concern was the mice issue in my storage.
RED BLUE I. | Overall ExperienceEfficient service and convenient location made process pleasantly easy!
Tasha C. | First ImpressionsGreat staff!
Catherine B. | Overall ExperienceNot the Cambridge outlet's fault, but it was inconvenient to (a) have to travel 30 minutes to pick up a van in Virginia when I had reserved it 5 blocks from my apartment in DC and (b) picked it up with the low fuel light on and then was charged for gas when I returned it with ⅛ of a tank.
Catherine W. | First ImpressionsI used the facility in Central Square (Cambridge Massachusetts) to store tools while working in the area; the facility opened too late and closed too early. Furthermore, even after cancelling my rental agreement I continued to be billed; infact I am STILL receiving notifications; bills and phone calls.
Michael B. | Overall ExperienceGood customer service , convenient location , just be careful parking , the meters are on a watch
Alpha and Omega Enterprises Ministries S. | First Impressionsexcellent excellent excellent. I am super happy that I've returned to Uhaul Cambridge. Over the years I've had negative storage experiences & I've heard horror stories concerning other storage locations. Space is perfect for my needs and the Staff are great, and service oriented. That makes a difference to me. and overall I am completely satisfied. Thanks!
ANTHONY C. | First ImpressionsGreat summer storage for college students. Thanks!
bryan s. | Overall ExperienceThis was the 4th summer rental of a storage unit at this location, and we have been pleased with the service every time. My only complaint would be the entrance swipe did not work upon our return this summer, so we had to wait to enter the facilities to begin unloading our unit. Otherwise, customer service has always been fantastic, and everything is clean and well lit. (An extra shout out to Ezequiel who was extra helpful back in May when we opened a unit for this summer.)
KAREN W. | Overall ExperienceStaff was awesome
CHRISTOPHEReVAN b. | First ImpressionsReserved a storage unit online. When I got to U-Haul I discovered that there was a structural pole taking up the majority of the unit. There was nothing on the website stating that this would be the case. This was the only storage unit available so I had no option but to get it. Overall, pretty disappointed with U-Haul
Beatriz B. | First ImpressionsThe facility is dusty but fine. The people are great despite the terrible corporate systems they have to use As for BV corporate - shame on you. The customer experience overall is just awful. I chose a location with equipment available, skipping over those where there was no guarantee. Then you wait until the last minute and switch to a location 60 miles away - a bait and switch tactic that customers HATE and is borderline illegal. So I give the facility 4 stars and the executive team at Uhaul 0 stars. You create nightmares for customers in the name of lower customer acquisition cost and asset utilization. You have lost a customer and I will be heading to social media next. Goodbye
scott j. | First Impressions