Natalie was great and very helpful in helping me get a storage unit shortly before closing as I had to find a unit last minute.
Erick R | First ImpressionsSelf Storage Units in Chicago, IL, 60639
U-Haul Moving & Storage of Logan Square
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- 4.0 Average Customer Rating
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The staff there was very polite and very helpful
sara R | First ImpressionsSmelled like weed. Elevator on the brinks of breaking down. I reserved a 10x15 unit and they said they didn’t have one move in day. Facility feels a bit neglected. Only giving 2 stars bc the staff was super friendly and the issues felt beyond their control. It’s more of a management and facilities upkeep issue aside from them not having what I reserved.
Katharine M | First ImpressionsEverything was fine until i checked into the sliding doors before 10pm and was in the elevator and at 10:01pm it denied me access. I called the site manager, Michael, he was not very helpful. Seemed very annoyed at my call. He said he made it so i could access the unit to give it a few minutes before trying to code again. We waited for 45 minutes and called him 3 times to help and it didn’t work. By the end of the 45 minutes, i called 3 times and was set straight to voicemail all three times. It really inconvenienced me because i had no where to put my stuff because the apartment i moved to didn’t have extra storage. It was very stressful and made me regret my decisions to get a storage at this location. We also tried to put our rented U-Haul in the loading dock. There was only one dock open. Either 2a or 2b and the doors would not open. So we had to wait for someone to leave to get things unloaded from our truck. The person at the front desk who helped me with renting the truck and gave me information was amazing. But as for the site manager Michael, he could use a lesson in customer service. If he didn’t want to help after hours, it shouldn’t be an option to call him.
DAWID O | Online Move InI provided them with the employee discount and they did not apply it to my bill
JOSE H | Overall ExperienceI moved out of this storage unit after one month and ever since I’ve been getting monthly bills at exponential rates, phone calls, emails. It’s burgeoning on harassment. If the people eho work there looked at the storage, they would see it’s been vacated since the end of September and therefore no reason for them to harass me.
Arielle R | Overall ExperienceMichael and Michelle were awesome .thank you very much great help
michelle U | First ImpressionsTaryn was excellent in helping me with everything.
CONSUELA B | First ImpressionsI like the place and will use it again
gwendolyn s | First ImpressionsTher storage room a little far of the elevator. No bathrrooms near of the storage.
manuel b | First ImpressionsThere should be an option to plugging in vehicles that require seasonal battery charging like motorcycles. This was an option back in 2011. Thank you!
DEBBY R | Overall Experience