The new clerk was very friendly and patient. She was still getting used to workings of the computer. My only complaint was that I did not have a storage assignment when I came in. I talked with Chris the day before on the phone and thought that it would be already taken care of.

Nicole and Shannon were great to work with!

Staff was very helpful and I appreciate their kind and professional support. If I weren’t moving to Arizona, I would definitely keep my storage unit.

I asked for a size that was larger and ended up getting a smaller size.. will probably move after the free month to another storage facility

I found an excessive amount of damage caused by mice eating off the corners of too many items to list. I was there for almost 2 years. Two weeks late on rent no mercy for the corona crisis.

Staffing was good for me in and out and also storage unit was accessible

Polite and helpful staff, especially given what’s happening in the world right now. Great experience.

Terrible! when moving state to state it was a nightmare from beginning to end! I was unable to get my car on the trailer hooked up to Uhaul took 2 weeks reimbursement! Was locked out storage unit!!

Why is it showing I moved out on 1/15/20 when I moved out last week 1/9/20? Is that how you get to keep extra money by not telling the truth on checkout?

Great organization and a great Team who explain everything to me when I dropped a 15 ft moving van.

Went to move out ceil had suck in and some of my things waa damage. in one if my tote was a rat don't know how it got in my tote waiting on insurance to settle in the loss of some of my things.

Very attentive, knowledgeable staff. Highly recommend

Good

Was told my reservation was for a different location despite my email confirmation saying otherwise. I was quoted 79 online, the board in the store said 69, but I was charged 99!!!!

Very bad experience. First ruck picked up had to return, faulty transmission, filthy. 2nd truck dead battery, had to jump every time to start. Was on tight schedule, wasted hours. No more Uhauls! BAD!

Handled our needs.

Karen Clayton and her staff are very professional and friendly - absolutely the best! The facility is clean, easily accessible, and easy to maneuver in when moving items.

I wasn’t greeted with any kind of customer service. It took about five minutes standing at the counter, until someone actually acknowledge that I was standing at the counter.

The customer service was outstanding my stuff was very secure with the locked gate with a card and never had a problem while I was there I would recommend this storage place to anybody I really apprec

The staff were amazing. Storage units need some repair

My storage was broken into, and so was multiple other storage units. It seems like a inside job. 1 time I arrived to the front gate of the storage facility, and there were people who didn’t have code.

I was impressed with the manager Karen, who was always so prompt to return my calls and emails and went above and beyond in Customer service. I would use this location again!

I dont like the fact that I paid my storage and rent was good till January 21st 2019 and I moved my stuff out of storage on December 27th and was told I was out the cost of the unit. Why not prorate?