Sign says access available until 10pm Monday thru Friday. The office to close at 7pm. The staff locks the doors to the storage (we had climate controlled) at 6:30 - to 6:45, not 10. In addition they park many of the vehicles in front of the units so you are unable to pull up with your vehicle to put items in or take them out and I always had to go into the office to ask them to move vehicles. As for the staff, I hate to say no when a few of them were ok, so I said yes because you would not let me submit without answering.
madalyn o | Overall ExperienceSelf Storage Units in Gaithersburg, MD, 20879
U-Haul Moving & Storage of Gaithersburg
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$79.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $79.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$84.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $84.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$89.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $89.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $139.95 Per Month
2 Units Left!
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![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $139.95 Per Month
-
![Example storage unit layout]()
Small
10' x 5' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $139.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $154.95 Per Month
2 Units Left!
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![Example storage unit layout]()
Medium
5' x 15' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$159.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $159.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$219.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $219.95 Per Month
2 Units Left!
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![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$279.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $279.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$289.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $289.95 Per Month
1 Unit Left!
Drive Up Storage
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![Example storage unit layout]()
Large
10' x 20' x 10'4 Bedroom Home or larger
Size Guide- Rate:
-
$309.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $309.95 Per Month
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My only complaint is pricing of units and how the cost increases or increased.
JOSEPH Z | Overall ExperienceRat poop in corners and in front of multiple storage doors. My unit was climate controlled and should have never been infested with rats and their feces. My mental health was disturbed by the sight of my property shred, ate through and destroyed. Thousands of dollars gone to waste and I didn’t have insurance so Repwest refused to help me, something that was not my fault, so sad. Nice people work here I was just disappointed at the facility.
natasha F | Overall ExperiencePlagas en el almacenaje , deberían haber cobros por los dias no cobrar el mes completo , oscuro , etc etc
DIEGO M | Overall ExperienceThe problem isn't uhaul, its just this site and staff inperticular. Staff continually park personal vehicles in front of storage lockers/garage blocking access and when asked to move vehicles its a pain for them to do especially Asian manager who then talks down to you or ignores you? Just wow??? The other issue is closing times I had locker for over 3 years but can only gain access from 9-56? I thought this was normal until checking out other storage units. The real issue is staff its not the first time I've had a run in with them and I hardly ever visited unit, but when i did usual even parking uhaul trucks in front of unit just to be petty? DONT USE GAITHERSBURG FACILITY YOU WILL BE DISAPOINTED!
Mark G | Overall ExperienceThe whole team there was fantastic . General manager was great! I
PAMELA H | Overall ExperienceThe best uhaul. I recomend.
Santiago P | Overall ExperienceFriendly staff who always had the answers that I needed. Clean property and busy most of the time. Those things are what customer service are made from. Thank you for 13 years of great service.
JACQUELYNE R | Overall ExperienceI pulled the truck into the "equipment drop" location. No one came out to meet me, so I went inside and asked the young lady at the counter what to do. She said a U-haul employee was already outside. I told her I came inside only because no one was outside. I then went to the truck. A few minutes later, the same young lady came to the truck and started to inspect it. I was standing on the other side. At some point, she left the truck running and went back inside without informing me. I thought the inspection was still ongoing. So, I waited for several minutes. Eventually, I went inside and asked her whether the inspection was complete and whether I was good to go. She said yes. Why couldn't she just have told me that when she left the truck running and went inside. I thought it was rude. The same young lady assigned me a storage unit. She was matter-of-fact, but I wouldn't say she was friendly. Too bad. A smile and a little courtesy make all the difference. The main office and the storage warehouse were both clean and tidy.
Parag R | First ImpressionsHad items in this unit for 4 years and have no complaints whatsoever.
Jackie R | Overall ExperienceOnline check-in was very efficient. The facility is extremely clean and well-maintained.
HAROLD A | Online Move In