I was very impressed and happy with the whole experience!
Michael B | Online Move InSelf Storage Units in Landover, MD, 20785
U-Haul Moving & Storage of Landover
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- 4.5 Average Customer Rating
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Staff member Dominique was excellent. I returned my truck at 6:59pm : place closes at 7pm . She took care of checking in my truck upon it’s return with a smile on her face . She was happy to help and did an excellent job . True professional, she is an asset to UHaul . Excellent experience. Joe from New Jersey
Joe W | Overall ExperienceDonald, the general manager was phenomenal! He helped me with everything, explained everything and got me on my way. All of the staff at that location were very helpful, welcoming and professional. Thank you all for making this transition smooth and easy, I really appreciate it.
ERICA G | First ImpressionsThey gave us one month free! Staff was nice and helpful
Amin M | Overall ExperienceI had a great experience meeting with Dominique at this location . Her customer service was excellent beyond excellent. She went above and beyond in helping me thru the process and answered all my questions. My family and I had a long day and now had to unload a 15 Foot UHaul truck into our storage unit . She went above and beyond to help me find carts to use during this process on a Friday evening at 5pm . She is an excellent employee and deserves Kudos . Joe from NJ
Joe W | First ImpressionsKeep up the good work
LUELLA W | First ImpressionsGood staff
TOBIAS O | First ImpressionsWell managed facility👍🏾
GLODYIAN H | Overall ExperienceThanks for a job well done, Blessings and God's peace on you always!
bartholomew s | Overall ExperienceEven though facility was clean and employees were cordial, my personal experience with this location is why I do not recommend. All advance notification and necessary steps were completed for the move out day (before the monthly renewal). I was still charged the amount for renewal even after being ensured that I completed the full checkout at the service desk. I attempted to call every hour on Sunday and nobody picked up until I called at almost 3:30 pm. Service rep stated that he forgot to check me out and proceeded to check me out. Like I said previously, I gave a 5 day advanced notification, rented a truck and moved out everything in a timely manner and was still charged after being ensured I wasn’t. This charged caused a minimal yet substantial inconvenience onto my family. I understand there may have been a high volume of customers that day, but I utilized uhauls service for accuracy and ease of mind. I will consider alternate companies for any future moves…
JUSTIN T | Overall ExperienceOver more than 20 years, this Landover location has provided the best service I have experienced from any other locations in DC, Maryland, or Virginia.For this reason, no matter where I live in the area, I only use this location. And, I tell everyone to go to 3900 Whitetire Road for all their moving and storage needs. Don, Rosa, Dominique, and all the staff are the best. I rent trucks frequently and have had several long-term storage rentals. The staff are always professional, welcoming, pleasant, and helpful. Don, the General Manager, is very approachable and accommodating. I recommend this location.
KARMIN S | Overall ExperienceThe only place I've ever used for storage.
YVONNE K | Overall ExperienceWhenever I had a concern or questioned, it was respectfully, expeditiously and efficiently addressed.
CHARLENE F | Overall Experience