They gave us one month free! Staff was nice and helpful
Amin M | Overall ExperienceSelf Storage Units in Landover, MD, 20785
U-Haul Moving & Storage of Landover
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- 4.5 Average Customer Rating
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I had a great experience meeting with Dominique at this location . Her customer service was excellent beyond excellent. She went above and beyond in helping me thru the process and answered all my questions. My family and I had a long day and now had to unload a 15 Foot UHaul truck into our storage unit . She went above and beyond to help me find carts to use during this process on a Friday evening at 5pm . She is an excellent employee and deserves Kudos . Joe from NJ
Joe W | First ImpressionsKeep up the good work
LUELLA W | First ImpressionsGood staff
TOBIAS O | First ImpressionsWell managed facility👍🏾
GLODYIAN H | Overall ExperienceThanks for a job well done, Blessings and God's peace on you always!
bartholomew s | Overall ExperienceEven though facility was clean and employees were cordial, my personal experience with this location is why I do not recommend. All advance notification and necessary steps were completed for the move out day (before the monthly renewal). I was still charged the amount for renewal even after being ensured that I completed the full checkout at the service desk. I attempted to call every hour on Sunday and nobody picked up until I called at almost 3:30 pm. Service rep stated that he forgot to check me out and proceeded to check me out. Like I said previously, I gave a 5 day advanced notification, rented a truck and moved out everything in a timely manner and was still charged after being ensured I wasn’t. This charged caused a minimal yet substantial inconvenience onto my family. I understand there may have been a high volume of customers that day, but I utilized uhauls service for accuracy and ease of mind. I will consider alternate companies for any future moves…
JUSTIN T | Overall ExperienceOver more than 20 years, this Landover location has provided the best service I have experienced from any other locations in DC, Maryland, or Virginia.For this reason, no matter where I live in the area, I only use this location. And, I tell everyone to go to 3900 Whitetire Road for all their moving and storage needs. Don, Rosa, Dominique, and all the staff are the best. I rent trucks frequently and have had several long-term storage rentals. The staff are always professional, welcoming, pleasant, and helpful. Don, the General Manager, is very approachable and accommodating. I recommend this location.
KARMIN S | Overall ExperienceThe only place I've ever used for storage.
YVONNE K | Overall ExperienceWhenever I had a concern or questioned, it was respectfully, expeditiously and efficiently addressed.
CHARLENE F | Overall ExperienceMy compliments to Donald Byrd, Dominique (sp) and Rosa. They are professional, efficient, knowledgeable and kind.
Teena S | First ImpressionsThank you very much for having me in your facility and I will continue to work with you and make sure that I recommend you to any other clients
Kawusu J | Overall ExperienceEvery one was kind and helpful if I need to I will use haul again
WILLIAM J | Overall ExperienceGreat location and staff
Thomas W | First Impressions