Some aspects during our renting period such as a broken freight elevator which was inoperable as well as loading door from the freight elevator being inoperable caused the loss of a star on the rating. Otherwise good experience but with no notice of the problems made access to rental area difficult.
Alan H | Overall ExperienceSelf Storage Units in Norwood, MA, 02062
U-Haul Moving & Storage at Route 1
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Split Level Storage
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Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$94.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $94.95 Per Month
-
Small
6' x 6' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$104.95
Per Month
- Split Level
- 2nd Floor
- Upper Level
- Climate
- Rate:
- $104.95 Per Month
-
Small
4' x 8' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$104.95
Per Month
- Split Level
- 2nd Floor
- Upper Level
- Climate
- Rate:
- $104.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Small
6' x 8' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Split Level
- 2nd Floor
- Upper Level
- Climate
- Rate:
- $124.95 Per Month
-
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$134.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $134.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $139.95 Per Month
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Medium
9' x 9' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$194.95
Per Month
- Split Level
- 2nd Floor
- Street Level
- Climate
- Rate:
- $194.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
9' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$209.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $209.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
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Large
7' x 22' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$229.95
Per Month
- Split Level
- 2nd Floor
- Street Level
- Climate
- Rate:
- $229.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
Indoor Storage
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Overall my experience was good. A couple staff members seemed very tired and unenthusiastic to help.
ANITA G | Overall ExperienceKaren, the manager made it all worth it, thank you so much!
Adrianna Y | Overall ExperienceKaren the manager from the Norwood uhaul MA was so helpful and made my transition with moving to a new city so easy.
Britni B | Overall ExperienceStephanie (the manager) is AWESOME!! She helped me solve an issue after hours. Was very patient and helpful.
Adrianna Y | Online Move InThe worker did not make it clear that even with an elevator, we would still have to carry our very heavy items up stairs. Also, the loading bay door was broken making loading into the elevator very difficult. I also tried calling with questions several times during the day before my move in and they never answered the phone
Alice B | First ImpressionsElevator was not working Service was slow
PATRICIA M | Overall ExperienceI had to go and get another storage facility because this was a second floor storage and when I went to bring a few items the loading elevator was not working and they did not know when it Would be fixed. There was no way I was going to carry things up the stairs because of my knee. And to bring a sofa and kitchen table plus other items up the stairs this unit would not be working for me.
Nilda C | Online Move InI order a unit on line as I came from out of state. When I got here took 2 hours to check in as nobody new how to pull up my account.. I had to redo everything. They did not have the unit I needed so I had to get one much bigger than I need. they would not compensate me. I told him if they got a smaller one could they please call me they never did. I went there a few times and the elevator wasn’t working. I had to go back as I had to wait for somebody to fix it so I ended up paying $219 for a unit that was twice the size as I needed they would not reduce the price will never use U-Haul again
Donna G | Overall ExperienceI'm in the middle of a move from Atlanta to Massachusetts. The Uhaul facility did not have the 6 x 9 storage unit I reserved. I had to take a 6 x 6 unit. For a 3 bedroom house. I accepted the room, but after that drove away for about 10 minutes to cool off because I was pretty upset about this. When I got back, my key card didn't work, and the employee at the desk said he thought I didn't want the room and cancelled it. I had a 15ft truck full of my stuff. Of course I wanted SOMETHING. At around 8pm, after a day of loading in and trying to pare down and consolidate my belongings (again), the elevator stops working. Full of my stuff. Which I have to then put back into the truck. Which is due at 9 am the next day. I know I could extend this rental, but I am honestly so furious with Uhaul that I don't want to give them any more of my money. There's random trash on the floor at the facility because of Uhaul's unwillingness to provide free disposal. Storage units generate a lot of trash and that's just a fact of the business- it's unhelpful and unfriendly to try and squeeze even more money out of customers by charging to use the dumpster.
Sabine B | First ImpressionsThis location was super accommodating to my scenario and made my move an easy transition!
Tessa B | Overall ExperienceGeorge and everyone here is so good that I'm actually doing a review, when I never do any of these things. Very helpful and accommodating, and a pleasure to deal with and rent from.
Stephen P | First ImpressionsMy only complaint is the location of my unit. When I made the reservation, I was assigned a unit on the first floor. When I arrived, that unit was already occupied so I got a unit on the 3rd floor - which required elevator access AND another set of stairs. This was extremely inconvenient as I had to lift heavy items up the stairs. I would have liked to have no stairs to climb so I could use a dolly to bring things directly to my unit. Other than that, extremely happy with the service and process and also that my rate was not increased for 2 years. Thank you! Erin
Erin R | Overall ExperienceHorrible staff , there was no dolly or stuff to help me move my things to the second floor . Very tiny for the price
Xiomara s | Overall ExperienceDid on line I had a reservation and a confirmation number. I had called the day before to confirm everything was set when I got to U-Haul I was not in the computer at all they could not find me in the system. It took 2 1/2 hours. The gentleman behind the counter did not even know how to look anything up. He made several calls and spoke to several people. There was not even a manager on site. He called the manager to help him, walk him through it, the manager did not respond. I texted the manager and left a message stating how disappointed I was I have not even received a call back. I had to redo the whole reservation over on my phone do the online sitting there in your office because nobody was confident enough to help me on your computers .
Donna G | Online Move InUnit had tag on it saying it had past due I just requested a refund and found other options
Sandra M | Online Move In