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CONNIE B | Overall ExperienceSelf Storage Units in Old Hickory, TN, 37138
U-Haul Moving & Storage at Mt Juliet
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Features Available at this Facility :
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Available Units (All Sizes are Approximate)
Indoor Storage
Storage Customer Reviews
- 4.5 Average Customer Rating
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Johnathan and the staff have always been nice to me. I have been there for almost a year. I'd still be there if I wasn't moving out of state.
ARRIE M | Overall ExperienceAll employees in every state I have used the uhaul are always great and very helpful. I have a pod at my house in Texas (we are moving back to Tennessee) they have been very helpful. We will use uhaul to move back.
BILLIE W | First ImpressionsGreat staff, great place to do business.
Ryan K | Overall ExperienceLinks sent via text would route me to a page that says the page nolonger exists in most cases.
matthew p | Online Move InWay too expensive. There are less expensive options available. I had been a customer for several years and instead of rewarding loyalty the charged me more.
jason b | Overall ExperienceThere was a heavy set Caucasian male employee at the desk when I walked in and he was helping another Caucasian gentleman. I was never acknowledged by the employee sitting at the desk. While I was standing there the employee left the desk still not acknowledging me standing there and he went outside. So that left no employee at the desk to help me. Soon after the employee went outside there was a young Caucasian man who walked in and was very helpful.
Tonya P | First ImpressionsThe staff was friendly and helpful. Will keep this place in mind for the future.
Michelesharpe@comcast.net S | Overall ExperienceI’m so glad I trusted U-Haul for my storage needs for over a year!
Gregory D | Overall ExperienceI didn’t have an overall bad experience however whenever i had a question it was always difficult getting a hold of anyone at the office location, it would be great if there was someone dedicated to storage. Especially during busy days.
Angel R | Overall ExperienceVery clean facility and friendly staff.
JOHN W | First ImpressionsI reserved a truck the day before my move, and asked for furniture dollies. I had hired a helper for the day, allowing four hours for the move, a distance of approximately 25 miles When I arrived the following day to pick up my truck there was no record of my reservation. It took the better part of an hour to get that straightened out. When I reached my destination, I realized there were no dollies provided. I called the U-Haul office and they suggested that I try to get dollies from a dealer in the city I was in. No luck there, so drove back to the U-Haul to see if they could finde at least one dolly. They said there were none on the property. While in the office I saw four dollies stacked, and was told they were for purchase only I finally had to go to Harbor Freight and purchase two dollies. This was about two and a half hours of the four I had allotted for the move with my helper who needed to return to his employer. As a result I ended up with no help unloading at U-Haul. Then I was told to here were no units available. After much discussion they found a single unit, that had a broken door, which could not be secured. It took at least another month to get the door replaced.
GEORGE W | Overall Experience