The survey questions unfortunately don't capture the main issues we had that will prevent us from using this facility again. While it is indeed secure, well lit, convenient hours, friend and well maintained, physical access to the facility is VERY POOR due to the U-Haul trucks parked everywhere, including in the spots that are supposed to be for storage customers. Not only that we often were asked to move our vehicle as it was blocking truck parking (which are everywhere). Finally the price is over double what we found elsewhere. We used this facility as we were able to take advantage of a truck and storage bundled price. If it were just storage we needed, we would not pick this facility.
Ian B | Overall ExperienceSelf Storage Units in Rockville, MD, 20852
U-Haul Moving & Storage at Randolph Rd
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 10' x 7'1-2 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $174.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium
10' x 10' x 7'2-3 Bedroom Home
Size Guide- Rate:
-
$259.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $259.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
Split Level Storage
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![Example storage unit layout]()
Small
5' x 5' x 7'Miscellaneous Storage
Size Guide- Rate:
-
$119.95
Per Month
- Split Level
- 2nd Floor
- Upper Level
- Stair
- Climate
- Rate:
- $119.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 7'1-2 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Split Level
- 2nd Floor
- Upper Level
- Stair
- Climate
- Rate:
- $154.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 7'1-2 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Split Level
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $174.95 Per Month
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Good overall experience. Only pain point was access to the loading docks; typically many vehicles parked in front.
Daniel S | Overall ExperienceIt was over 30days ago but I recall Oswan standing out to me! I cannot recall what he did but I do recall feeling reassured and relieved! He went above and beyond to assist me and did so with a constant smile. I chose the best location out of the many that I have used!
LINETTA J | Overall ExperienceThe young woman who set up my account was fantastic—she even took me on a tour —- showed the exact location of my unit, the proper entrance for parking and unloading…I was very pleased with the security. Superior service!
Eileen W | First ImpressionsIt was okay not bad
SORIE K | Overall ExperienceHelpful people at the front desk and a well-maintained facility.
Vishal N | First ImpressionsWow, just wow! I was extremely exhausted from my commute and Osman helped me out tremendously. I ran into a few challenges yet he provided immediate solutions and remained supportive throughout. Will always use this location when in town due to the professionalism and solutions provided :)
LINETTA J | First ImpressionsThe guys at backyard , they are very helpful and great
Logan S | Overall ExperienceThe unit had mice. The other open unit had a rodent box inside. Recommend the staff email the storage renters so we could check our units
ROBERT L | Overall ExperienceIt’s all good!
wayne c | Online Move InGracias estoy sarisfecho con su servicio
Jorge P | First ImpressionsThe staff was very friendly. U-Haul has great deals. I got one month free storage for renting a small truck.
Kalaya L | Overall ExperienceIt took a long time for the assistance to process everything. Mistakes were made which made that process longer.
JOHN S | First ImpressionsSeeing as though you have surveillance cameras all about the facility is there any way possible you can consider 24 hours a day usage for your customers.? As well as provide parking for those who need to park their vehicles and then get into one of your rental vehicles?
Cornella R | First ImpressionsU-Haul will not pro-rate rent for a storage unit. When your payment is received, your monthly payment carries you until your next monthly due date.
Allen W | Overall ExperienceExcellent customer service
Cesar P | First ImpressionsSpeedy service, friendly atmosphere and clean environment
Wesley D | First ImpressionsWe had some changes to make and Nicholas was professional and informative. Very friendly. A great experience.
Lisa S | First ImpressionsYou staff is SUPER friendly and well supportive… Especially the female that check me in when I returned the truck. She is a boss at business. Please see to it that you consider her for a higher position… Also, the young men that assisted with me getting a unit was very professional. You are doing a Great job with training your employees… The entire staff carries themselves PROFESSIONALLY at all times since I been there… 10/10
SUZANNE P | First Impressions