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AMBER B | Overall ExperienceSelf Storage Units in West Allis, WI, 53214
U-Haul Moving & Storage of West Allis
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Indoor Storage
Storage Customer Reviews
- 4.0 Average Customer Rating
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The U-Haul website allows you to reserve a storage unit however, when you arrive the day of your scheduled date, they may not have a storage unit available. I was told this is because it is all based on when customers move in and move out of the rented units, thankfully Michael the general manager was able to find me a unit otherwise I would’ve been in a tough spot. I don’t necessarily put this on the location because it’s kind of out of their hands when the website is allowing customers to reserve things that they may or may not have available. I spoke with the staff and they said this is a common occurrence. Sounds like someone higher up needs to address this.
Aaron K | First ImpressionsMichael Smith especially but the entire staff was friendly and helpful and knowledgeable
ROY B | Overall ExperienceGreat service and will reach out to friends who need your service.
LORI B | First ImpressionsGreat staff, customer service, courteous, polite, funny and friendly, great group of employees, was and am always impressed,, very knowledgeable, no problem too big or small
Michael C | First ImpressionsI love having u-haul as a partner when I need help!
Sharon G | Overall ExperienceI always think of U-Haul because it is affordable, clean and pleasant staff. Thank you
Sharon G | First ImpressionsMichael Smith’s performance was the singular finest I have ever encountered out of years in working with U Haul! Absolute expert across the board on all elements of my rental. He should be your trainer for all new hires and elevated to system wide executive par excellence. I will recommend to all and never use anyone else. Scott Smith 347-260-1033 Note - assistant Chelsea did a fabulous job backing him up.
SCOTT S | Overall ExperienceOffice closed too early on weekends.
WILLIE W | Overall ExperienceI want to save this page and yes I'm depending on you all to keep my items safe and secure and I believe they will so let us see
dennis h | First ImpressionsThe entire process was very efficient.
ROY B | First ImpressionsMichael, the manager in West Allis, was helpful and dealt with any concerns right away. Jessica, the manager, of I guess the Milwaukee area, was very efficient and helped with anything she could. Thank you Michael and Jessica.
THERESA H | Overall ExperienceThe staff were so incredibly helpful and patient. They were also very nice and in great spirits. Definitely recommend giving them a raise as well with their knowledge and their tenacity to give solutions to their customers.
LISETT R | First Impressions