The staff on-site were very efficient and fast. The truck was clean and in good shape. The locations itself is a convenient store and is not located in the best area of town. Just be vigilant about your surroundings.
Rebecca R
Blue Diamond Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78723
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I did a 1-way rental to Austin & this was the closest drop off location. The location is a bit "run down," but i felt safe & the service was EXCELLENT!! He took care of dismounting the trailer, in an easy to park location, closed out my rental & provided.me with a paper receipt as requested. Very professional & helpful!!!
DEBORAH VThe U-Haul rental location operates within a gas station, where a single attendant is responsible for assisting both gas station and U-Haul customers. This arrangement, in my opinion, is far from ideal. Since the attendant was occupied with gas station customers, I was asked to both attach and detach the trailer myself. While I didn’t mind doing so, this raises two concerns: 1. It is not a safe or recommended practice under U-Haul’s operational standards. 2. It could pose significant challenges for customers who are elderly or physically unable to perform such tasks.
Venkatesh LThe drop off is in a very bad part of town and it was in the late evening. I am a woman who is by herself in this very questionable neighborhood. An older drunk man, muttering to himself, walked right by the van while I was filling out my online paperwork and a woman approached me asking for money.
Kathleen BGreat customer service. It’s my go to location:)
Sonja C