Difficult to find truck as they were scattered in various areas and vehicle numbers covered in trees/brush, lot not maintained. No customer parking which was not stated in pickup description, must take an uber to location. Had to wait for location to reopen to obtain keys as they closed to go on break right as I walked up, waited around for them to return just for them to tell me to relocate my car or they would tow it and refused to hand over the keys until I did even though the start time already initiated on my app. Ended up being an hour late to the rest of my appointments for the day having to cancel my final appointment thus needed to hold the truck for an extra “period.” Truck interior smelled sour, covered in leaves and takes 2-3 tries to close drivers side door. Needed to return equipment to same location which is not a good area to be in after dark which requires another uber back since you couldn’t originally swap cars.
Richard A
Tint World 24
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bensenville, IL 60106
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Customer Reviews
- 3.5 Average Customer Rating
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I arrived without even knowing, they said there was no truck, then she saw that there was, the key was lost, the truck had dog hair everywhere, I had to clean it.
casey hAJ from tint world in elmhurst il was Excellent! I was promised pick up in melrose park il but day before I called to confirm and had to go to elmhurst il.
CAROL EVehicle was very clean and comfortable and pickup site employees were really great, the truck had only 84,000 miles on it and it felt like the transmission was going to go. I think these trucks should be better maintained.
Donna GHave your equipment inspected before letting us take it almost made us crash because of your equipment failure
Juan M