I reserved my pickup two weeks in advance, I was scheduled to pick up the trailer in La Crosse WI, which was a 30 mile drive from my home. My pickup location was changed the evening before my pickup date. It was changed to Chaseburg WI, an additional 40 miles out of my way. The location was way out in the country, it looked like an auto wreckers yard. I had to call a number that was located on an old dilapidated building. The man that answered the phone was very rude to me. There were many buildings located on the property, when I finally found the correct building, I was to drive to in order to fill out paperwork, no one was there. It took awhile before the gentleman showed. The whole experience was a nightmare.
STACEY A
Hohlfeld Repair Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chaseburg, WI 54621
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- 3.0 Average Customer Rating
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Like a scene out of the movie, "Deliverance". There are no signs to tell you where to park the equipment and Uhaul equipment strewn about the property and buried in waist-high grass making it difficult to even maneuver around. If that isn't all, there is no cell phone reception down in "the holler" so you can't even use the Uhaul app to return anything. The website says 24-hour drop-off, but when I approached a group of people, they scattered like cockroaches. Uhaul may want to reconsider this location as a dealership...
JARED RHelpful, kind, respectful
MARIE HIn the middle of no where and way out of my way to go here.
FREDRIC FPushy sales guy
KARA F