I don't think the truck had a full tank of gas on pick up because it was quite a bit more for gas at the end of the day than expected.
Trailer Rental & Towing in Cobourg, ON at Storage City
Moving to or from Cobourg, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Cobourg, ON K9A0B8 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Cobourg, ON
Cargo trailers in Cobourg, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Storage City!
Utility trailers are perfect for towing large or oversize cargo in Cobourg, ON K9A0B8. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Storage City provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Cobourg, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Cobourg, ON online today!
Trailer and Towing Supplies
App seriously didn't do me any favours, except for the actual booking online a week before hand. Ended up having to go into the store to confirm the reservation and get the key. Wasted precious time on moving day. Same thing, when I went tot drop off the key in the box, it said login to the app before dropping key, so I did...another ten or more minutes wasted and I gave up because despite having all setting accurate in my phone, the app could not locate me. So the transaction would have been that much better if I hadn't had the app not working....and it turns out the entire process still occurred, even with out the app, hmm?
Clean and armour all the cab . The engine oil light is on
Great service and staff very friendly and helpful Great job thank you
Great customer service and Mary is very friendly. Found that the Roof of trailer at back had a previous repair and leaked during a heavy rainstorm. Was reported to receiving agent. Otherwise equipment was good.
I have rented from this location before. Always goes just right! Thank you.
Everything was fine..Will use again.
They could not have been more accommodating.
Same as above. Online app doesn't work. Had to go into store to complete transaction.
Great people to deal with at this location !
No improvement needed. I was very impressed with the entire process
Let location know about mechanical issues with the trailer. Fortunately these only showed up at the very end of our rental.
Radiator light came on twice. I checked the rad, seemed fine.
Take a few extra minutes and be personable with the office staff - they are exceedingly nice and helpful
The left front signal light was burned out. More importantbthe engine quit once and failed to start twice.
I had difficulty checking truck in from my phone due to technical difficulties. The customer service 1-800 was not helpful in resolving the issue. The office at my pickup location resolved the issue and were exceptional and professional.
Great customer service
Truck was not very clean
The location was fine and the staff there was good and friendly. The truck I received for my rental was not suitable. I had a over 500 mile one way trip and the truck was old and ran rough. It should not have been deployed for such a rental. In addition the truck was dirty inside and had been previously heavily smoked in. Lastly upon picking up the truck it only had 1/4 tank of fuel. This has never happened to me on any previous rentals. It was very in convenient to have to get gas immediately after pick up.
One front tire had only 22 psi of air pressure instead of the 80 psi required.
The location customer service was the only helpful experience about booking a Uhaul. They were empathetic and did everything they could to help the disgusting mess that is Uhaul. It started with our booking of a 15 foot truck, which was confirmed and GUARANTEED by email from Uhaul the night before, was not available when I showed up to pick it up in the Port Hope location. The service rep in Port Hope was very empathetic and tried everything in her power to help. I had to call into Uhaul customer service, the number the app provided me if I had any issues. The representative I spoke with was terrible. He was rude, short with me and basically said I was shit out of luck and could try a new reservation. Then said he could do nothing for me as that was not his job to find me a new truck, again I had been guaranteed a truck the day before. He then transferred me to someone else, who was much more pleasant but also could not assist me....meaning he sent me to the wrong location further wasting my time. The final lady was more helpful and found me a 26 foot truck in Cobourg and provided me 80 credit KM, which was useless as I already had 500 km far more than I needed. So this trip to Cobourg cost me time and far more money in fuel. Then I needed to take a 26 foot truck rather than the 15 foot truck I needed all the way to Ottawa for my move, which was DRAMATICALLY more in gas and cost me $150 more in gas than I anticipated with my smaller truck. To add insult to injury, the truck was filthy. It had rocks, newspapers, trash and even children's underpants littered everywhere, which I have photos of all the disgusting mess that I needed to clean. Even though I would have been charged a $25 fee for leaving it a mess. I was not reimbursed $25 for cleaning someone else's trash. This was a TERRIBLE experience and very similar to the horrible customer service I received last month when I booked a u-haul for the first half of our move. I was not going to book u-haul again, but thought perhaps it was a one off experience and I had had good experiences years ago when I used u-haul. I can not stress enough that the customer service at the physical location in both port hope and Cobourg was great. The ladies were respectful, supportive and tried to help but have limited ability to fix a situation when there are no trucks. This was a trash service that cost me exceeding amounts of money and time that I did not have to spare during a massive move. This was by far the worst experience I have ever had with a company. The 1-800-GO-U-Haul service line needs a massive correction and training in customer service.
A chair/stool for the customer at the front desk when checking in - I have muscle strength problems and trifocals! I really liked how fast checkout was this time - drop off the keys and leave knowing that your bill would be emailed - hat is a huge improvement - thanks!
No problems. Dimple and easy. Mary was a pleasure.
The truck I reserved was to be 15', but the truck I received at pickup was 12' . I had reserved two dollies, but was told at the location that they don't provide dollies. This resulted in a scramble to find dollies on a Saturday morning in a small town. Some further communication/ coordination between location and customer or location and company is suggested.