Nothing it was excellent service.
Trailer Rental & Towing in East Haven, CT at Swanson Automotive
Moving to or from East Haven, CT? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in East Haven, CT 06512 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in East Haven, CT
Cargo trailers in East Haven, CT are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Swanson Automotive!
Utility trailers are perfect for towing large or oversize cargo in East Haven, CT 06512. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Swanson Automotive provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in East Haven, CT and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in East Haven, CT online today!
Trailer and Towing Supplies
It is convenient to me, but doesn't have the Pickup Truck that I wanted. Pickup was OK, but slow. The Van was in great condition. Return was fast, but they wouldn't process the return then saying I would get an e-mail receipt shortly. The bill was overcharged - adding an after-hours return charge. Instead of issuing a credit to my credit card, I had to go back over there again to get a cash refund. Renting is not their primary business - it is an automotive repair shop, so all of this was not unexpected, and tolerated since the location it is very convenient.
The problem was that the store was closed due to a loss of power (storm). I should have been contacted by UHaul to inform me of the self-pickup process
Keep doing what you are doing
I was grossly overcharged. I picked up the rental on Wed-7/8/20 at 9:00 AM and returned the vehicle on Sat-7/11/20 at 3:00 PM. I called the UHAUL main number on Sat-7/11/20 at 3:00 PM and spoke with a representative for 17 minutes as I dropped off the rental to the store. I advised the Rep that I dropped off the vehicle on Sat at 3:00 PM with a full tank of gas. The UHAUL Rep advised that we would not be charged for anything after 3 PM on Sat. I filled up the tank before drop-off and I put the key inside the drop box. The representative advised that he would send an email communication to Swanson Automotive to let them know of the Sat-7/11/20, 3 PM drop-off. The contract for the rental was signed with Swanson Automotive after-hours on Tuesday-7/7/20 at 5:15 PM. We picked up the vehicle the very next morning and I explained I would need the vehicle for 2 or 3 days. This was explained to the gentleman and it was acknowledged or implied that this would be ok during our conversation. I obviously wasn't going to move anything late at night on Tue-7/7. Therefore we picked-up the vehicle the very next morning. The notion that the business can sign a contract with a customer after-hours (after 5 PM close of business on Tue-7/7/20) but then turn around and not accept Sat or Sunday drop-offs using a designated secured key-box is absurd. I should not have been charged for the full day Sat, Sun, or Mon. This is a misrepresentation and abuse of our conversation and agreed upon contract. I would like a refund for this oversight. Especially since I called in on Sat and spoke to a UHAUL Rep for advice on the matter. I did everything I was supposed to do. Please issue me a full or partial refund. Sincerely, NiiObli Lomotey, PMP, MSTM
The checkout process is great except that it will not accept a 0 in the odometer statement. My actual odometer was 5309 but touching zero would do nothing. The best I could do was to enter 5311.
Return was effective and efficient
Mr Swanson has a top notch operation. Cleanliness is his hallmark.
Kurt at Swanson's Automotive is very professional and a really nice guy. I highly recommend anyone to rent from his establishment.
Equipment reserved for rental was available,and ready to go wheyI arrived,staff was courteous and friendly.
Office was closed upon arrival; due to late start from previously described problems at original reservation location. Performed 24/7 Drop-Off procedure online.
Dropping off my uhaul and self signing out was way too complicated. I also emailed several times to this location because I had trouble signing out via email and phone. Never got an email or a call back. When I asked the guy if everything went through ok with returning the truck he got an attitude. He said I told you it was checked in!
Should wear mask and gloves during COVID times.
The process of getting and returning vehicle is very lengthy and conburson
The self serve check in works, but it takes more time than in person service
You charge .99 a mile. A little steep. Also I replaced the gas I used, but I was still charged $17+. They said it was short on the gas gauge. It was not.
Great location. Excellent service. Seamless
These guys were super nice, and the locations en equipment too notch!
Swanson's was Very pleasant to deal with, very quick an easy truck rental. In an out quick. Pick an drop off.. would recommend them an use them again
Swanson's was most helpful and accomodating-FANTASTIC!
My trailer was not at this location, like I had reserved. That cost my valuable time on a move day. Very disappointed. The woman on the phone at your reservation line was rude and unhelpful. Also told me no allowance would be given for the mileage or fuel I had to spend to pick up the equipment. The trailer was in a different city,
Swanson Automotive who rented the trucks is a great shop, friendly easy to deal with. Truck was clean, no problems .. rates per mile were horrible! But other than that no complaints!
The only problem I encountered is that I do not have a computer at home and the rental had to be submitted thru the internet; however the people at Swanson were fantastic. The gentleman did all the entry for me and made me feel very comfortable with his abilities. He was kind, efficient and thorough. I have already recommended them to a neighbor who is also moving.