By no fault of business, uhaul changed drop off location (without emailing me). I was told that I had been relocated to adrop-off location across town. I told them that was unacceptable & that I would be dropping off as designated on my paperwork (at their location). Was told uhaul might charge me drop-off fee, but when I explained I would not agree to a drop-fee they checked me in at their location & indicated that uhaul did not charge the drop-off fee. However, clerk asked me to drive around & unhook trailer myself, in which I requested that they unhook in which they did (especially since it started to rain).
SAM C
Tire Trax
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hattiesburg, MS 39402
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I asked to include 2 extra days rental and the gentleman said that wouldn't be any problem. When I arrived at my destination I got a call from u-haul telling me I was late on my return. I ended up returning the trailer a day early, but I still had an additional charge for 2 extra days. On a side note, a U-Haul dolly was left in my rental trailer when I picked it up. No one realized this. I turned it in at my destination. I didn't get any credit for returning it to U-Haul whereas I could have just kept an undocumented dolly.
Nathan WThe turn in was simple quick and very professional.
ROCKY BVery helpful people!!
Lisa AClosed on a Saturday. No signage indicating they were open. VM when I called. Finally found u-haul return box on side of building. Wasn't clear where to park. At least I was able to check-in drop off online, but that process was VERY tedious, just like paying movers loading and unloading.
CRETAN M