This was a terrible experience. Juan, the contractor, didn't have the key to the truck I rented so I had to wait 20-30 minutes while he shuffled around to try to find it. He never explained that they would be closing shortly thereafter and what the process was for returning the truck after hours so it was a drama to return the key. He misquoted the starting mileage on the truck so I was overcharged by 20 miles. This place is SUPER shady and U-Haul should reconsider its contract with them. DO NOT RENT FROM HERE.Lily C.
Trailer Rental & Towing in Inglewood, CA at Tire World Complete Auto Repair
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Inglewood, CA 90301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.0 Average Customer Rating
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I was very satisfied with the service from Juan at the auto repair place. Unlike the negative reviewers who need robotic corporate stiffness, I actually appreciated the chill and down to earth service. I showed up late, returned the truck late and wasn't penalized in the name of some holy "corporate policy", Next time I need a truck I'm definitely going back to this location.alex C.
Had guaranteed reservations at 10am. The owner of the establishment showed up at 11:20am, 1 hour and 20 minutes late. My plans were ruined.Derek B.
My reservation was at 10am and the owner shows up at 11:15am. This unnecessary delay ruined my plans for the day.Derek B.
I went to pick up my rental truck and the guy there told me the man that handles the rentals was not there . Then when I asked can he call him he informed me that the man had turned his phone off. So I was stuck and had to go to a different uhaal location to get a manger. Totally dissatisfied and will report. Hughly unprofessional and was a inconvenientTiiquana R.
Had to yell for gate to be opened to drop off equipment. Was not sure if I was in the right location.Anthony S.
When we arrived to the location it looked like it was closed and was a junk yard as there were old cars dismantled everywhere and car parts throughout the parking lot. To be honest I was not sure I was in the correct location until I did see the truck I rented across the street parked. I did not receive any paper work showing the details of my rental so I was a bit uneasy when I left but I had the keys and the truck drove great. The gas was at 3/4 full so I did return it almost full.Antonio S.
Make the location aware of the drop-off.Blake J.
Late Sunday 5 PM drop-off .I was lucky someone was theirANTHONY Y.
Phone number given for establishment was no longer in service. When I picked up the truck, the gates were closed. Fortunately, I was able to get someone's attention inside the compound to get the truck. Otherwise, I might have just left with no other options.TIGLAO L.
Pick up was scheduled for 9AM. No one was there until 10:30AM. There was debris from broken down cars everywhere. I reserved a regular dolly but the only dolly available was an appliance dolly with a dirty strap. I reserved furnature pads but non were available. I was told Icould purchase other items once I arrived but there were no supplies. I had to drive 10 minutes in the opposite direction to pick up the pads and other supplies I needed. I will say the man who helped me at both locations were friendly once I was helped. The truck ran well but it could have at least used a windshield cleaning.Rene M.
Pricing was not clear or extra fees.alexa N.
I would not rent from this location again. I understand it's a dealer and not a direct uhaul location but the service was very questionable. The gates are closed and in order to get in you have to yell for someone. Once I was let in he tried filling out information and he could not type properly or get any of my information correct. When I arrived to return it the office was empty. I arrived early and called uhaul to which they said he â€œmost likely won't be there until your time slot endsâ€ so I left the keys in the drop box. I drove back at the end of my time slot and again the office was empty so I had to hope it was an acceptable return. I was unable to do the online after hours return because I had already put the keys in the drop box and I was within hours of the shop. The equipment was in good condition but I was extremely disappointed and dissatisfied with my experience. If I could get a refund I would but the effort would be useless. I'd rather hiring a small moving company next time than use uhaul. Very unhappy.erin G.
Sketchy area. No parking and locked gate that can not enter to drop off. Phone is disconnected. No staff available.Katie L.
The mover's were not able to make it at the reserved time but did text me 20 minutes prior to the time needed letting me know that they weren't going to be there.Dave O.
Every thing was greatDonald C.
I was told that I could return the car to any location because this location was closing at 2pm. This turned out not to be the case.CLARENCE G.
DO NOT RENT FROM HERE!!! The pick up location is a tire shop/auto repair. I arrived 10 minutes prior to the reservation time. The contact person was NOWHERE to be found. A gentleman who worked at the repair shop finally came over to ask if I needed help. He informed me that Juan, the person I was to meet, was not there and gave me his phone number. I called Juan at 10am (my reservation time). He informed me that he would arrive in 15 minutes. I called him again at 10:15 and he said he was on his way. I got a half hearted apology from him when he finally arrived around 10:30. It then took him another 10-15 minutes to get my paperwork together. He informed me that he did not have the blankets I reserved and I could pick them up at another location just around the corner from where he was. Just around the corner, at 940 W. Florence Ave, was a larger, very professional rental facility with everything you need right there. Miguel Aldana greeted me with a smile and was happy to help me get my blankets. Go see Miguel, stay away from the Manchester location!!! As you can guess, Juan was not there when I returned the truck. I gave the key to the nice gentleman working at the repair shop. No check out procedure nor final paperwork was done. I took a picture of the odometer to ensure I wasn't going to get ripped off with the mileage. Never again!!!Ellyn D.
Have a clean waiting area to sit in.Daniel Z.
This was a horrible location and not at all ready for UHAUL business.BRAD L.
THAT WAS EZ !KATHRYN L.
The location was a MESS. The guys office was in disarray and he had to dig for the Uhaul key which was buried amongst papers, files, office supplies on his desk.Stacey J.
It didn't open on time and was very messyBrandy W.
Clean the cup holders before letting people rent these.Lucian B.