Very friendly and helpful people. If you need a UHaul in this area, rent it here!
ANTHONY B
Appliance Plus Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Hampton, IA 50659
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Staff was quick and friendly.
HILARIO AThe employees did not know how to rent a U-Haul. We were scheduled to pick up the U-Haul at 9am. Upon arrival, the employee requested that I return after 12pm when someone knowledgeable about renting U-Haul equipment was available. I refused, and to his credit, he did call for help and tried to work through the system on the phone, although it took over an hour to complete the process. The employee also refused to hook the trailer onto the tow vehicle because he did not know how to connect it. Upon inspecting the trailer, I found that the tongue was bent over 6 inches to the side and was unsafe to tow. This was the only trailer available. The employee did not know what to do, so I had to call U-Haul and arrange for a replacement trailer, which was only 30 minutes away. I then waited an additional 20 minutes while a corporate U-Haul employee guided the in-store employee on how to reverse the trailer rental. The only reason I rated this experience 2 stars is that the employee did eventually call and figure out how to process our rentals, but only after I insisted I would not wait an extra 3 hours.
DOUGLAS MTrailer was in bad shape an ended up blowing a tire. Back door bent an hard to open and close
ROBERT CThere isn’t much there.
Marita E