$19.95 for rental of a truck sounds like a bargain so I went with U-Haul. Not realizing that the cost would drive the price up so high. I think it is deceptive advertising and so was disappointed with the end cost.
Trailer Rental & Towing in Old Saybrook, CT at Ocean Performance
Moving to or from Old Saybrook, CT? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Old Saybrook, CT 06475 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Old Saybrook, CT
Cargo trailers in Old Saybrook, CT are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Ocean Performance!
Utility trailers are perfect for towing large or oversize cargo in Old Saybrook, CT 06475. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Ocean Performance provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Old Saybrook, CT and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Old Saybrook, CT online today!
Trailer and Towing Supplies
The store was closed when I arrived at noon, even though their website and the sign on the door indicated they were open from 10 - 5. I tried to pick up the truck online using my phone, but the website wasn't working. When I called the U Haul phone number, I was on hold for 25 minutes until a representative picked up, and then on hold for another 20 minutes after he transferred me to a different department. Once I was connected to a representative, she walked me through the process in a very polite and helpful way. But the whole issue put me an hour behind in my project.
Nothing that I can think of. The pick up was quick easy. The drop was quick and easy. The counter person was great. Will definitely recommend this Uhaul company. Thank you ,Ocean Performance, Old Saybrook Ct.
Wonderful rental experience. The attendant was courteous and helpful.
Nothing , it was perfect
Could not be an easier, friendlier experience.
The only thing I can think of for improving the experience for the next customer is to have a bigger inventory of boxes and other moving supplies. I was really pleased with my overall experience. Very easy, very friendly and very inexpensive.
The staff a ocean performance were excellent. They are awesome.
Excellent customer service.
Carol was professional, informative and helpful. She pointed me in the direction of exactly what I would need for my move and was 100% accurate. I ran into a slight issue when the queen mattress I purchased and transported would not fit in the space we thought it would. I called, and Chris the owner, let me know I could bring the truck back (with the mattress) where I picked it up as opposed to dropping the UHaul at the planned location we had travelled to. Helped me out immensely. Great location right off highway.
I picked up my 26 ft. truck and returned it in accordance with our agreement. The truck itself mechanical was sound but the appearance lacked substantially. The exterior of the truck and windshield was loaded with smashed bugs. I have to assume it was not cleaned upon its return. I was told not to pick up the truck before 2 because it would not be be returned by the previous renter until noon. The inside of the truck was also not cleaned. Luckily I was alone on the long drive because soda was spilled and the residual sticky was all over the passenger side and the cup holder was so sticky I could not place my cup in the holder. However, your people at your facilities were absolutely super and helpful. Just thought you should know.
The quote online was well UNDER what I am ultimately being charged so I am disputing this.
I walked in on the spot and asked for a 9' Cargo van and they had it! It was wonderful customer service. I probably had my vehicle rented and out the door in 10 minutes. Overall, a wonderful experience and I will definitely come back.
Friendly environment. Staff wonderful
Great service Thank you carol
Total experience was excellent. Office help was beyond excellent. Friendly, intelligent and helpful. I will definitely use U-Haul again!
Friendly and good service, went out of their way to make it easy!
We needed a truck for about an hour. They had three options from which to choose. It was easy process, we were in an out in minutes.
Customer Service - Attn: Corporate Management I love to be able to rent the U-haul pick up from Ocean Performance. It is convenient for me and affordable for day rental to do household dump runs or to pick up large items that I have purchased! Why don't you let them have one pick-up truck year round? I have to go to Enterprise to rent a vehicle. I would rather use the U-Haul company, but if you don't let either of the local businesses in my area by offering U-Haul rental with pickup truck privileges -Essex Detail, Essex, CT. none at all. That is unfortunate because they are losing business to Enterprise very close by. Thank you. Vanessa Schaefer
Extremely helpful staff. Will definitely recommend.
Overall I'd say the mobile pick up and drop off was super quick and easy. The cargo van was great - brand new and super comfortable for the long haul we took from Old Saybrook to Philadelphia and back. All in all, this was great!
No improvement necessary. Good location, good truck, clean process. Suggestion: Reduced rate for 2nd day or multiple day rental; reduced rate for miles over xx/xxx.
Keep up the good work.
I was really looking forward to the simplicity of using a Uhaul. So I made a reservation and then the issues started. First it was because I did it over the phone and my last name was spelt wrong so I couldn't find my reservation. Once I did I created an account and fixed the wrong information and then my reservation dissapeared. So I called the first time. They assured me it was still there (even though I couldn't see it). Then I called a second time since it was the day before and I still couldn't see it. That individual changed my pickup time to be an hour earlier when the store would DEFINITALLY be open. So the next day I show up at the store and no ones there. I called uhaul since I still couldn't see the reservation and felt like an idiot because the customer service rep told me the building was DEFINITALLY open and I told them it wasnt. They then looked as t the special hours and saw that there was in fact special hours for that day. She told me she would transfer me to someone who could help, then hung up on me. I called again and was hung up on again. The last time I called I was told to sign in and out of my account a total of 5 times and the information still wasnt there. So I was told to sign in with just the reservation number which eventually worked. I had gotten there 15 minutes before my reservation so I wouldnt be late, and didn't start until 45 minutes after. Next issue we had was in the truck itself. There is a pouch that says "rent 10 moving blankets, just release the tab and remove the blankets" it also says there is a dolly for your convenience. Neither of these things were in the truck. Luckily we had our own moving blankets but the dolly wouldve been nice to use. My concern for that was once we got the truck in the first place, the back of the truck wasnt actually locked, the lock was on the door but not latched. As far as an experience. I'm sure this isnt the norm, the truck was helpful but the customer service I received was sub par.
Key drop box was in a nice prominent location and easy to find after hours. The website was informative and made it easy to upload photos and complete the return process.