The truck had been recently returned. The interior was fairly clean but the windows and exterior was dirty.william S.
Trailer Rental & Towing in Peoria, AZ at Smok N' World LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Peoria, AZ 85382
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Have use this location before. Great job! Will use again.MICHAEL B.
Very friendly A+ Service and the Lady managing the store is a sweetheart.HECTOR L.
Nothing, everything was great. Thank youRICHARD S.
We've used you guys twice and will use next time tooRebecca G.
Excellent customer service!! Would recommend to everyone!Julie M.
People were very good. The truck was so dirty. While using the truck the exhaust fell off Truck was so loud. Very disappointed with the trucks conditionHarvey A.
Good people actually good your reservationTYLER F.
Such friendly people! Great service and super easy.ANNA G.
It was nice having a full tank on pickup unlike at u haul store locations. 1st time in a year Have not had to fill tank after pickup!MICHAEL B.
Fast and simple. Very easy!doug M.
Very friendly people.DIANE S.
Great people to work with.Eddie C.
Thank you so much I have enjoyed my time using your service and I really appreciate everyone in this team thank you all.I will be recommending your locations to all my family and friendsMAHER A.
The owners of this place are super nice and so great to work with. We ended up needing our truck for a few more days than initially planned and they gave us no problems about it. Just said "ok we will mark it down" . If you want a place to rent a moving truck that is hassle free this is the place. They also have a great variety of items in their store too.RICHARD C.
Owner is awesome! Very kind, professional and accommodating!BARRIE D.
Was a little strange to pick up from a Smoke Shop, but the guy was niceNATHAN A.
The shop did a great jobRICHARD H.
Personnel were very professionalDENNIS R.
The desk agent handled my request quickly and made it easy to rent a vehicle. All requirements were clearly stated and the return of the vehicle was handled quickly and efficiently.MICHAEL E.
Second time there. Customer service is excellent. Equipment is always clean and ready, even after hours.TERRY T.
Lady in Smoke Shop was real nice and helpful when picking up the truck. The U-Haul app did not work on my Android. It could not recognize location so when returning the truck I had to wait until the shop opened. The guy was very helpful and checked me out without being late. Nice customer service.Jennie T.
Fix the security token hand-off in your iPhone app so I don't have to log in multiple times in the same session.Barry G.
The clerk was kind and courteous. She could not leave the store and said she would inspect the truck later, although I was confident in her , It did make me uneasy to leave it before she could sign off on itTAMMY M.
My feedback is about the experience is about the 3 days before that led me to have to rent from this location. REVIEW ðŸ‘€ U-Haul I made a reservation over 3 wks ago for a truck in Sacramento. My husband booked a flight from Az to Sacramento for Dec 3, to move my daughter and her stuff on the date I reserved Dec 4th. He was called Dec 2nd and told there was not truck available for the date he reserved. This was crazy as I made the reservation 3 wks prior. Why was I able to make a reservation that could not be fulfilled? They said they would call me later and should be able to have one if I moved it to Sat the 5th . On the 4th they called and told me there should be one on Sat in Grass Valley which is 45 mins from where I rented it from. So that is 1.5 hours of my time, not mention more gas in my car to get there and more gas I have to pay for the moving truck to get back to my house to pack my daughters items. Plus the time wasted driving to pick up truck. Then I still need to drive back to Az (12 hours) get her stuff unloaded and my husband still be able to get back to work on Monday, because remember we are now a day behind as they didnt have the truck the first day. So I call the 1800 number as I am being told at 4pm the day before, there is still no truck in grass valley. I spend over 1.5 hours on hold to explain to a rep and then have her contact traffic then come back and tell me they found a truck in Quincy! and my reservation is now there. Quincy is 3 hours from my house. That would be 6 hours of driving before I even load 1 item, pack my stuff or start to drive back to Az. Who pays for that time and gas? Unacceptable. So I tell her no that is not ok. she says she will transfer me to traffic and to talk to them. She dropped me right back in the regular que where I have now been on hold for almost 2 hours, as she failed to tell me that traffic was closed. I tried while on hold to do a chat from the website and was told by a rep that came up as Amy that she could not help me and she disconnected the chat. I reserved a truck at 1 location over 3 wks ago and then was called 2 days before and told no truck, then I moved it to a different day and different location at their request and then told again sorry no truck. Then after 2 hours on hold told to drive 6 hours to go get a truck. Very unprofessional and their reps are very rude and have no customer service skillsNicole F.