The young lady who helped me drop off was professional and experienced. She literally had me out of there in a minute. I had everything ready also, so this was a great experience.Blue D.
Trailer Rental & Towing in Reno, NV at Utility Trailer Sales
(U-Haul Neighborhood Dealer)
Reno, NV 89503
Services at this Location:
- Mon-Fri: 10 am - 4:30 pm
- Sat: 10 am - 3 pm
- Sun: Closed
Special Operating Hours
- 4/24/2021 - 4/25/2021: Closed
- 5/1/2021 - 5/2/2021: Closed
One-Way and In-Town Local Rentals in Reno, NV 89503
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The reservation system is completely dysfunctional...and the location was good compared to regular UHaul spots but that is a very very low bar. Why should I pick Uhaul when any other option is available?BRUCE DIETRICK M.
The truck had mud on the windshield and greasy fingerprints on the door. I tried to upload photos of the truck but the app just spun for a few minutes and never uploaded the photos. When I tried to go back the app completed the pick up process and I was unable to note the condition of the truck.Mark L.
Cassidy is always helpful and able to answer all my questionsKIMBERLY ANN T.
I don't remember if anything done that could be improved on. (It was 6 months ago, so I forget now.)Theodore C.
Great customer service!SELINA KAY S.
My original contract was at the S. Virginia store in Reno NV. I was notified on Jan 15 that there was a problem with my order. I was told to go the Carson City store to p[ick up the trailer as they did not have any on site. Upon reaching Carson City I was advised that they did not have the trailer. At first I was going to go to Penske because of the fiasco, then the manager and one assistant found a trailer back in Reno. This was very aggravteing and a major disappointment.. I will not use U-Haul again..!!!!THOMAS S.
This was so quick and easy. The girl that helped us was great.LAURA MICHELLE K.
Sweep out the truck if the previous user does not do it.Troy G.
Truck was acknowledged for online pickup before facility opened. Arrived at facility and couldn't obtain truck until facility opened. Truck dirty inside and out. Can't believe vehicle got only 5 mpg for local move of 22 miles total.CHRISTINE LYNN B.
your staff Cassidy and Cheyanne were so patient with me, they went out of their way to inform me of options and for the first time in a long while I left feeling confident and well informed. Really outstanding ladies, a great asset, thank you, sheilaSHEILA IRENE V.
This location was not the location where the original reservation was made. Personnel at both locations were courteous and helpful, but I was bounced to the 4th Street location because the truck I had reserved at the original location simply did not exist there. The problem is with online booking, scheduling , and dispatch and it allows far too many multiple bookings for the same truck. This not only shortened the time I had to use the truck, but I had to drive further (with additional cost)--Not Acceptable.ROSS ALLEN S.
Great service from the staffJEFFREY GERARD Z.
Thankfully I had this truck available I live in Nevada and needed to move stuff from vacaville to reno. Uhaul needs to start hiring people to drive their trucks back from midwest and east coast back to california . Come on!Arno K.
Excellent customer service. Very organized. Honesty best U haul experience ever.The drop off key box allowed you not to worry about return time.Gregory H.
Could not fine a one way trailer so had to pay the gas back to Reno 3.5 hrs each way for a total of 7 hrs driving cost for time and gas was expensive!!!!! Was stuck and had no other alternative that to being the trailer back! I thought all hauls were able to be rented and do a one way!!! Not very happy I had to waist so much time and $$$ to bring back to Reno vs dropping off at nearest uhaul!!!GARY C.
The Saturday morning crew were AWESOME. They managed my return (and potential HUGE drop-off fee) flawlessly and did it professionally and without me asking for help. To prevent such surprises, the attendants at pickup locations should alert to drop off fees AND IT SHOULD BE ON THE CONTRACT! But again, your team in Reno took great care and I look forward to returning to them in the future.Michael N.
The trailer was perfect. The staff at the rental facility were friendly, very competent, and hooked up the trailer in minutes. If I need a trailer again, I'll be back! This place deserves 6 stars (out of 5).William M.
Because I couldn't pick up where I ordered it, I was given an extra day. It worked out perfect. Your guys are greatSTEVEN S.
I love this locationSTACEY BENNET H.
The biggest thing that made this location great were the wonderful people working there.Steven I.
Rental was not ready for the confirmed date, but ready the second say. Girl at the desk was very knowledgeable, but when my wife asked to use the restroom she told her there wasn't one that she would have to got to the gas station down the street, but actually the day before, she told a male customer the restroom was in the back?!?. Very disappointed that our rental wasn't ready on the confirmed date and no phone call from u-haul was received or that when the pick up location was changed the second day, no phone call was received either.WADE CASE S.
The people were fantastic. The space "is what it is, for where it is."ROBERT LOUIS T.
The gals working here were very friendly and knowledgeableTami L.