Trailer Rental & Towing in San Marcos, TX at Ranch Road Storage
(U-Haul Neighborhood Dealer)

215 reviews

1900 Old Ranch Rd 12   San Marcos, TX 78666

(512) 396-7017

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 4 pm
  • Sun: 10 am - 2 pm

Services at this Location:

Contact Us

(512) 396-7017

1900 Old Ranch Rd 12
San Marcos, TX 78666

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 4 pm
  • Sun: 10 am - 2 pm
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in San Marcos, TX 78666

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

215 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
2.0

we had to wait over an hour to get the uhaul. We could not get into the gate and there was no one answering the phones. Returning was the same thing except we only had to wait 30 min

DALLAS H. 
Rating:
5.0

Continue as usual. Great job.

Ray C. 
Rating:
5.0

na

Michael T. 
Rating:
5.0

I started to request moving help. After seeing total cost canceled that request before putting in my debit card. I was later debited for moving help which i never gave approval for. There is a flaw in your program that allowed a third party to access my debit card information. I am fighting it through my bank

WILLIAM R. 
Rating:
5.0

Being able to check Online availability of equipment

CLAYTON K. 
Rating:
5.0

The person working there was polite, helpful, and knowledgeable. Great experience, great trailer.

Gary S. 
Rating:
4.0

The only thing that I was upset about is that we had discussed a time we would be there to pick up (we had a 2 1/2 hour drive) and when we got there they were Closed and we had to wait 1 hour outside in cold temperatures. The worker who helped us was very Friendly and Helpful though.

dora C. 
Rating:
3.0

Offer an alternative option, which takes into account that inclement weather may interfere with mobile or online ONLY—requirement, for truck and equipment turn in at drop-off locations; after normal business hours. When contractual deadline date and time falls on turn- in location's close of business day.

michael C. 
Rating:
5.0

Owner was extremely helpful and efficient.

WILLIAM H. 
Rating:
5.0

Excellent customer service..

Robert C. 
Rating:
5.0

Staff member was very friendly and helpful!

Stephen G. 
Rating:
5.0

none at this time

Martin G. 
Rating:
5.0

Excellent service, thanks

Philip M. 
Rating:
5.0

Justin was outstanding in helping me change my drop-off location to his location. My original drop-off was 9595 Ranch RD 12, Wimberley, TX. When I tried to contact them, their telephone number did not ring (please try it: (512) 392-1808). Also they are hard to find, and don't show up until late morning. Not impressed.

Linda W. 
Rating:
5.0

The staff at this location are excellent and were incredibly helpful as we rented a truck for a pre-move to our new home. I can't say enough about they provided helpful advice and information. I would recommend this location to anyone in San Marcos or the surrounding area in need of rental assistance! Dann Brown San Marcos, TX

DANIEL ARTHUR B. 
Rating:
5.0

At this location? Nothing that I can think of now. They were very helpful, courteous and professional. Unlike the other location where I was gonna go to at first. Thank you for your help at the last minute.

Robert D. 
Rating:
5.0

The customer service was excellent. I really appreciate doing business with people who have trained and polite staff. Very positive experience I'll be back to this location next time I need a U-Haul

margaret D. 
Rating:
1.0

It was closed during the middle of the day on Saturday! Drop off instructions were terrible and complex.

MICHAEL SCOTT T. 
Rating:
3.0

The equipment was fine. I did not appreciate having to drive 45 each way to pickup the rental equipment, I was notified the day before of getting screwed by U-Haul that I had to drive to another city. I have a hard time believing that all of Austin TX, the 11th largest city in the US did not have the equipment I reserved. Drop off same situation, there were 2 U-Hauls within 10 minutes of me, I got to drive 30 minutes to drop off, not convenient for me.

loren S. 
Rating:
5.0

I had to return the truck after hours and it kept saying I was not sharing my location on safari but I was, so it would not let me return the truck. It took 15 min until I used google chrome instead and it worked.... Need to improve the mobile drop off and pick up.

Erica H. 
Rating:
5.0

Outstanding facility. Clean. Friendly. Helpful. I have used this location before and will continue to do so. Thanks.

Steven A. 
Rating:
1.0

I won't use this place again, they charged me for leaving truck there overnight. I dropped it off two days before deadline and they should appreciated because another customer might need it so they charged me without me knowing it. It is not right.

James R. 
Rating:
2.0

I understand corona is affecting things. However, there was no one there (the office was closed during operating hours). I spent an hour in the summer heat with poor internet connection trying to drop off the vehicle. I did not know where I was supposed to park or anything else other than some signs by the door telling me what to do. If I had any worse connection out there (sprint/t-mobile was my carrier) I would not have been able to drop off the truck. You can still have at least one person there to help customers while fitting COVID safety measures. That's my main complaint. Not everyone has or can successfully use their phone to drop off. Real in person employees should always be an option during operation hours.

Isaac H. 
Rating:
5.0

The young man in the office is most helpful. I am in my 70ties and he offered to load the dolly into my SUV and unload when I returned. Always appreciate a helping hand.

Dolores B. 
Rating:
4.0

The uhaul telephone line was completely down and I couldn't reach anyone for 2 days. That was problematic.

Jordan W. 
No reviews have been submitted for this location.

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