Wasn't cleaned of muddy foot print. However they did sweep out the trailer before we took it.Morgan R.
Trailer Rental & Towing in Spruce Grove, AB at Progress Glass
(U-Haul Neighborhood Dealer)
Spruce Grove, AB T7X3A6
Services at this Location:
- Mon-Fri: 8:30 am - 4:30 pm
- Sat: 9 am - 1 pm
- Sun: 10 am - 2 pm
Special Operating Hours
- 6/13/2021: Closed
- 6/20/2021: Closed
- 6/26/2021 - 7/4/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Spruce Grove, AB T7X3A6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Helpful and friendly! Will rent from here again!Christopher K.
Grease the loading ramps very hard to pull it out and put it inRosalind N.
The vehicle needs to be cleaned in and out. Not covid safe. Previous customer's garbage, dirt, dust, and coins still in the vehicle.Kris P.
It would have been perfect,if it didn't have a broken mirror on the driver side. the mirror was bent down and could not be adjusted. making it very hard to drive with only one mirror working.Gordon S.
Heavy snowfall on this day and office was open and Marilou was a pleasure to talk with. She made me and another gentleman who walked in looking for a small truck happy. And, it was easy to return the truck after hours. I would use this location again in the future :)Priscilla A.
I swept the trailer out before loading to get rid of all the grime. However there was more grime to deal with and we had to clean everything we put in this trailer.Boyd E.
Hitched up and on our way in no time, all went well.Terry T.
I don't think it's necessary to be rude because two of us walked in together. I ordered the trailer rental, but my sister was driving the truck that would be pulling it, so I needed her in with me to give all her information. Even after telling we were together, she insisted only one customer in the building at a time. Because I ordered the trailer, I was the only one allowed in. I had to go outside three times to ask my sister questions. I won't pick up there again even though it's closer to me.Dale S.
Online service. The store front service was excellent. The online access for pickup and delivery was beyond poor, and a built in failure. I arrived at the said time, walked through the check in, and the Google-location access from the store front was obsolete. Completely voiding the earlier arrival and pickup. Having to wait for the storefront to open at 9am anyway and do the entire process all over, as I'd done myself, at 8am. Pushed my schedule an hr behind. And not to leave unmentioned, it was completely downpouring rain, thankfully mid summer. But no the less. Very very. Very. Poor. Online service. Upon drop off. (2.5hrs earlier than expected, and confirmation was not possible in person to person, nor would the online access confirmed, voicemail and personal photography needed. Putting the onus on me, the customer to guarantee myself an adjusted bill, which is ridiculous. Not my job. Not my position to need to do. Cost me time. Labour. And trust with uhaul overall and may still cost me those 2.5 hrs in CND dollars. If the store front owners do not acknowledge without confirmed check in. Therefore the race to drop earlier. Was for absolutely nothing. Your entire online check in services, or the store front owners online accessibility. Needs to be completely. Overhauled. Uhaul. Take it to heart.JAMES G.
Keep up the great workRobert F.
Keep the standard you're just awesomeMuchineripi M.
I completed the self check-out as this location is closed on Sunday. This is a spacious lot with plenty of manoeuvrability for a big truck.Douglas S.
It was great!colleen R.
I found the front counter person was rude about her comments regarding status Indians being tax exempt. I felt quite insulted.Christopher D.
We have reserved a 26 foot van on line to be picked up at this location. Our pickup time was 9am. The owners of the store did not arrive to open until 9:35am. There were 2 other customers that had also arrived for a 9am pickup and had to wait. Once we could get in they did not have our reservation in their system. I was not happy but luckily they did have the van available for rent. Everything was good with the van but I did not need the added stress on picking up the unit. I would not recommend this location to any one.Scott S.
Marilou is great to deal with - always easy to book and pick up.DAVID S.
The lady at this location was absolutely rude and I would never again go to this location for anything or recommend this location to anyone. Uhaul customer service were excellent to deal with over the phone.Kelly S.
Nothing, was a great experience.Cody T.
Online process was excellent and very convenient.Richard T.
great staff and we and family have used the location several timesJohn P.
When the computers are all busy the customer has to wait for the computers to keep refreshing and it takes time away from the customer. I waited a half an hour to get my U-Haul it was the computers not the lady doing my serviceKAREN B.
Equipment had a bald tire and two ripped straps. Swivel deck need grease badly.Jacob R.
The owner has zero people skillsCasey A.
Marilou is always great to deal with - very professional and efficient. Equipment is clean and well maintained. I like dealing with her so much I have named my cats kittens after her - Marilou, Marilou, Marilou and Marilou!DAVID S.