My car engine wouldn't start when I went to leave. The employees went out of their way to help me outBarbara M.
Willsie Equipment Sales Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Thedford, ON N0M2N0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Personnel were helpfull and apologized for the problemstewart H.
Friendly service. This was our return point, we were extremely happy it was just 8 minutes away from.us.jeff S.
App wasn't working correctly in the remote drop off area . Had to call in for assistance and we still couldn't complete the drop off. The advisor was extremely helpful (Yvonne) took all info and marked the truck Returned for usSam T.
The locks on the key box were very frustrating to use - it took several minutes with the correct code to get the lock to open. The truck was parked in a mud puddle - it was hard to avoid getting muddy shoes - which then get mud in the truck.. A better plan is to park the truck on GRAVEL. The associate was very polite on the phone. I appreciated the person to person communication. The website was a real problem for check-in. We got several error messages and had significant difficulty with on-line app. We finally had to call and were fortunate to get an associate that stayed on the call with us the entire time to ensure that everything was going through - the process took over 50 minutes......this was a frustrating waste of time. I want to clarify that all of our interactions with REAL PEOPLE were excellent - but there are some issues with the on-line reservation and check-in system that are not user friendly.Vincent M.