When I returned the truck to another U-Haul location, I filled the tank halfway, just like when I picked it up, and they charged me $99 for gas. I have photos proving the tank was half full when I left and that I filled it halfway again when I returned it. Despite this, they charged me the full price, which I, of course, paid. I shouldn't have to pay for gas I didn't use. As for the service at the return location, the employee was excellent.
Vanessa L
Hotel Z Plaza
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Victoriaville, QC G6S1E4
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Customer Reviews
- 4.0 Average Customer Rating
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J airais aimé avoir des pneu d hiver,et la cabine du camion pourrais etre plus propre
Martin LI bring back into the zplaza the sheets I rent to cover furniture. I have been charge 112$ for that, U-Haul did a mistake. My invoice have not been yet corrected, no feedback to my email yet that I’ve sent. However The employee at the plaza helps me with the trailer, has a very nice attitude, a good guy! Desappointed with xtra mileages to get trailer, and bad invoice. Just a bunch of administrative issues throughout that rental
JONATHAN OCamion enneigé, aucun balai à neige dans le camion, le camion n'avait plus d'essence, la porte de derrière était prise dans la glace, la solution offerte par la préposé c'était de donner des coups de pied dans la porte afin de la déprendre. Explication sur ce que je devais faire avant de ramener le camion était incomplète et fausse.
Vincent NNo heater in the truck = foggy windows
William G