People were great. Location wasn't as requested and was inconvenient.eric S.
Trailer Rental & Towing in Waco, TX at RJ's Bargain Center
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Waco, TX 76704
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The people there were friendly, but not as competent as they need to be. I think a training seminar and an audit of their inventory would be helpful.CARLTON J.
Faster services and not too expensive for the short time that was useddorothy E.
I have emailed a dispute of charges today and waiting on a reply. First I was charged for gas which was corrected and it was removed. Now I am being overcharged for mileage. Plus when I picked up the truck it had the passenger window down with snow and ice on the window and passenger seat ( I called 800 number and reported it before I drove off). When the ice melted it made a huge mess inside the truck. Plus the back door was open. I have rented alot of U Hauls but this experience has been frustrating and still is frustrating. I have pictures of the state of the truck cab on pickup. Very disappointing experience.Anita H.
Not the original drop off location. I arrived at the originally arranged drop off location and they had stopped dealing with Uhaul 2 months ago. It was an online location as of last week!Kathryn M.
The people were nice and helpful when dropping off and getting the trailer checked in.PETER D.
Gas hand was on E there was no gas in vehicle when i rented the vehicle the agent was informedRosina R.
The man who helped me and disconnected the trailer was AMAZING! I had a HORRIBLE U-Haul experience, and even the lady on the 800# was nothing short of a "Barely Alive" attitude. I was upset, frustrated, angry, mad, disappointed and hating U-Haul and the whole experience as my Friends Only social media posting reflected the HORRIBLE SERVICE u-haul gave me. The ONLY positive thing out of it was the man at the "Final" drop off location was amazing. His demeanor and personality was able to temporarily calm me down. But I still will not recommend or use U-HAUL again. Penske is nextMark R.
Business is closed on weekend if you have any issues. Truck was there but someone had â€œexpiredâ€ our reservation. After sitting on hold for 40 min they were able to reinstate our reservation. Not sure who's fault that was.Teta F.
RJ and Rose are terrific!! They were very friendly and helpful. The equipment was as described, clean and ready to go. I wish everyone did such a great job, thanks, ElliotEllliot M. A.
Closed on weekends. Not well maintained.Richard B.
Cargo box trailer was reserved and only one person working at 10:00 am arrival and had to wait a good while to be served. Employee expected me to select numbered trailer and hook up alone. Went and hooked up for me. Trailer very dirty inside. Had to sweep out dirt and leaves before use. No-one there at 6:00 pm agreed return time to unhook trailer. Finally managed to unhook.norma W.
Friendly and courteous.Dwain G.
Supposed to be open until 5 and closed when I got there about 3:45Greg M.
Took 3 hours to get U-Haul, location wasn't even open, cab was dirty, back was filthy with broken glass and sand/dirt everywhere, belongings from previous customer still left insideAmanda C.
I had already rented a trailer at another location but it ended up being too small and I needed a larger one. This dealer went above and beyond to get the other one canceled and renting me one at his location! Excellent service and extremely nice people! He even returned the unused trailer to the other dealer for me! They were great!!Johnna S.
Clerk needs more training, the rental office was not opened at the designated time, it took along time to rent. The clerk didn't inform us we could drop it off at any Bastrop location we assume we can only drop it off to the location texted which made us go over our mileage.JENNIFER G.
Excellent customer serviceayodele I.
Not even sure never had a problem before now, need professional ppl to handel the rentals.Alma J.
The truck ran terrible shook when it got up to high speeds like crazy didn't want to shift at all barely started like the battery was going dead but it was very clean in the truck thoughJames T.
The location was super convenient! People very nice and helpfu! Process was fast and easy! Great great great!Christina M.
Great serviceKaren B.
I don't really see what you could do better at this location! They are very friendly and personable people! I have used them to rent Uhaul equipment on numerous occasions and they have always been very helpful!Clifford K.
None. Pick up was good.Yvette S.