This comment is not for the location, it is for the Uhaul itself. You cannot call a client and tell there is no truck available in the city where reservation has been completed 3-4 weeks in advance. you cannot leave for last day to break the news to client that if he/she still needs the truck should drive 5-6h to pick up the truck where clearly client has chosen where is the location that is convenient, and thats why the reservations are completed well way before the actual need for the truck. The message that says Agent will call you a day prior to confirm location, availability and rental tools, should not mean that possibly the pickup can happen more than 10km away from preferred location. i would have made other plans if i knew in advance. Anyways, disappointed and customer service not helpful at all, but for sure will think twice before i go for Uhaul next time, especially for cross states/provincials move
Ermir K
Farmers Union Oil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Warroad, MN 56763
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Customer Reviews
- 4.5 Average Customer Rating
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Mike gave us great customer service and was extremely efficient.
Andrew SUHaul had not sent my reservation to Wàrroad.
Helen LBetter computer experience and I could not download this app. although I don’t think this experience is common. I give this experience overall an A or A- due to the wheel oil
KEVIN PI had wanted to pick up a 5X8 trailer in Winnipeg but was told that there were no trailers available in Manitoba of this size. The closest sites available were Kenora Ontario or Warroad Minnesota. It would have been helpful to know this sooner than one day in advance. I guess this is the U-Haul system. Both alternate sites were 2 hours plus from my requested location. At the end of the day all worked out.
Tom C