My order came incomplete with the dolly and pads I ordered, and I was charged for it.
Trailer Rental & Towing in Williamsburg, NY at Sherman Parking Management LLC
Moving to or from Williamsburg, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Williamsburg, NY 11211 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Williamsburg, NY
Cargo trailers in Williamsburg, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Sherman Parking Management LLC!
Utility trailers are perfect for towing large or oversize cargo in Williamsburg, NY 11211. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Sherman Parking Management LLC provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Williamsburg, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Williamsburg, NY online today!
Trailer and Towing Supplies
I made a reservation with a dolly, but was told there were no dollies available when I went to pick up the truck. I would have prepared an alternative option had I known, a heads up would be appreciated! But overall great service.
I had booked a van and hand truck. After picking up the van and driving 30 minutes, I realized there was no hand truck in the in van. So I had to rush back to the pick up location to see if I can pick up the hand truck. After I arrive there, the person working there says there was no hand truck booked with my order, which I did. Just for your information, this is not a full Uhaul dedicated location (it is a parking garage but has uhaul services) Furthermore, he said it is Uhaul screws up all the time by forgetting to include hand trucks with the order. I asked the guy if he had any hand trucks and he said no. So I wasted my time going back and forth with no hand truck in hand. I asked for uhaul to credit back my account for the wasted gas and they said no. Won't be going back to uhaul or this location anytime soon.
The two attendants were very helpful and accommodating. Very positive rental experience.
Customer service was great. Attendant was extremely nice, positive, and outgoing. Really made my day.
Be more clear on return procedures
Charged 2x and for incorrect amounts. Was given a van that was ON EMPTY and had to put gas in myself before moving. Returned the truck with a 1/4 full tank and was charged a refueling fee AND $20 for gas.
Registering online and then again on location was confusing and seemed unnecessary. There was zero time savings.
The mobile app pick-up / drop-off didn't work for my reservation; .however, the younger male attendant was able to look-up and help me complete the check-out process on my reservation.
Staff was friendly and accommodating. Very helpful!
No complaints! Your agent was great, and the whole process was seamless.
John is awesome
Those guys are great! Your Uhaul online app check in thing is useless and dumb and a waste of my time. All the dudes working at this location are awesome and helpful!
They did not have any of the moving supplies that I requested (two handtrucks and dollies). Was given two furniture pads as an alternative. Due to not having proper moving equipment, my TV was damaged during the loading of the truck. Upon returning the truck two random men, who I have no idea if they actually worked for Uhaul asked me for my keys and gave me an attitude when I insisted on dropping them into the key return box. Additionally, we I was checking out, Uhaul tried to charge me an additional $190. with no explanation as to what the additional charge was for. I will not be using Uhaul again for my next move as it wasn't a seamless process.
The pickup process should have been communicated by U-Haul in advance I did not select truck share, the verification process was a surprise and no one from U-Haul directly was available to explain to me. This was also communicated less than 12 hours from the pickup time.
The app Uhaul tried to require me to use did not work. The (nice) person at the desk had to check me in by hand. It didn't work for checkout either.
Unprofessional and unfriendly.
None of the additional equipment I ordered was available.
equipment i reserved was not available at the time of pickup. I was not notified of this change until i got there
Drop-key box was not locked. Hopefully no one came along and took the truck.
The person before me left a brown envelope in the unhaul-i didn't realize until i started receiving calls from the pick up place and then the person themself and some one else and texting-13 calls-i don't know how the person got my number uhaul must of given them it. they demanded i tell them where i was and when they got there they were aggressive and rude and it was unsafe i want a full refund your employee of south 6 was unhelpful.
They ran out of hand dollies even when I ordered one. Seems to be a simple item of which to keep stock.
My order was missing a number of important items for my move - furniture dolly, handtruck, furniture pads - and I was not notified these would be unavailable prior to arrival. As a result our move was took much longer than planned and we had to deliver the truck late. While I appreciate the refund on the items, the larger poor service and communication created a very difficult experience that would have been avoided otherwise. I feel strongly that this warrants more than the refund for the items - it should also include a refund for part of the rental. I look forward to your response.
The app and online check in was a disaster. Shame on putting your employees and customers in this situation during COVID!!