We ordered a dolly. It wasn’t provided.
Terence C
Venture Auto Parts Trading Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Abbotsford, BC V2T6H4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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I had a disappointing experience due to unprofessional and rude behavior, as well as poor customer service. The staff's attitude was unacceptable and affected my overall experience negatively.
Morteza RAlthough their website said they would be open at 9am, no one was there. The app could not get my location to complete the check in although I'm 100% sure it had the permission to get the location, the driver's license scan also did not work for the back of it.
Samuel DAbsolute different U-Haul experience, great customer service and very friendly. Not surprised that this location will stop working with U-Haul pretty soon. U-Haul as a company is in a sorry state of affair
Dhruv BYour company needs better communication between its branches. I was told to drop of truck at a different location and had the franchisee help me move my personal vehicle to the drop off location. This was due to this location closing down temporary for several weeks. At the end of my rental I tried to return truck to the location agreed to at time of rental. They refused the return. I had to take truck back to pickup location. The mobile return app did not work and there was no one at this location. Spent 1.5hrs on phone with customer service and had to email all the required pictures to prove that I returned truck fuelled, mileage on odometer and that the truck was parked correctly at location. After all that I had to walk to the U-haul location where my personal vehicular was parked as there was no bus service in the area and I was not able to get a taxi. It took me 25 minutes walking in the rain to get there. Not a fun evening. Thanks Uhaul
Christopher E