I was told I could be there before my requested pickup time. There was nobody there. When the person got there she said that she targets arrival for the scheduled time. That would have been nice to know. I swept the truck when I was done but it wasn't swept when I got it. The windows were very dirty. Something was missing in the middle that I assume contained at least cup holders. I originally tried to book a 15' truck but the only thing available was the 26'. At the location there was a 20'. I asked about it and was able to get it. I was moving 5-1/2 hours away so I preferred the smaller truck. The online booking system does not work properly but I believe you are aware of that. And the app also does not work properly. I could not pick up the truck with the app.
Steve P
The Simply Brand Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ashton, ON K0A1B0
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Customer Reviews
- 4.0 Average Customer Rating
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No gaz nobody in the middle of nowhere no gaz station,stock on the road ,earth when walking on the bord of road broken leg,the driver go in Quebec hospital and I send thé localisation of the truck ,the truck s there actually after 4 days
karl cComplete disaster picking it up..no one there, key was not in the lockbox, after calling the number in the door some guy shows up and says “hey boss man” goes into the shack and gets the key..
Steven KCheck the tire pressure. One of the tires needed 'a lot' of air. Count the blankets under contract. We ordered 12 and got 6.
Clifford LHave the rental vehicle filled up with gas before giving it out
Vincent R