Moving Truck Rental in Carrollton, TX at Metroplex Self Storage #5
(U-Haul Neighborhood Dealer)

92 reviews

1838 S Josey Ln   Carrollton, TX 75006

(214) 731-4044

Hours

  • Mon-Tue: 9:30 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 9:30 am - 5 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(214) 731-4044

1838 S Josey Ln
Carrollton, TX 75006

Services at this Location:

Hours

  • Mon-Tue: 9:30 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 9:30 am - 5 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Carrollton, TX 75006

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

92 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
4.0

Maintenance the truck

Patrice P. 
Rating:
1.0

I got charged for equipment rental during a day that the location was closed. Very poor business practice.

RICHARD B. 
Rating:
5.0

On the mobile rental it needs much improvement , waited for 2 hours, lock would not open in order to retrieve keys inside cargo box, called customer service and was on hold for 2 hours, finally called this place above and got a truck from them.

DAVID N. 
Rating:
3.0

Manger was nice :)

AUSTIN R. 
Rating:
5.0

From the call to set the reservation to the lady at the Uhaul desk, everyone was helpful, clear and made the experience smooth and simple

Marshall G. 
Rating:
2.0

Only because it's a limited outlet. Main business is storage rental. It was convenient for me and would use again.

Barry K. 
Rating:
1.0

It took 2 hours to get a truck after being informed incorrectly regarding my reservation TWICE and 3 extended calls with customer service after driving all the way out to the colony from Dallas. It was a nightmare

Michael L. 
Rating:
1.0

This store set their odometer to Kilometres and when I ended my trip did not convert the kilometer to miles instead has cheaply charged me basis on price/km instead of price per mile. I drove for about 78 miles and expect to be charged the equivalent for 48 miles instead I've been charged for 78 Miles. Waiting to hear back from the store manager. If this is a strategic gimmick that Uhaul I'll be sure to raise this with legal.

Jithin J. 
Rating:
5.0

I couldn't tell you, the service I received was excellent and the representative was extremely courteous and professional. Much kudos to her... you should give her a raise. I will definitely recommend that U-Haul location to all of my family and friends!!!

cecil P. 
Rating:
5.0

Excellent service in every aspect! I couldn't be more pleased!!

Deborah Q. 
Rating:
5.0

Excellent customer service

Vinh T. 
Rating:
3.0

1. The gas tank was not full as stated on the agreement. I traveled 36 miles and required 7.3 gallons to fill. For a 10 foot truck this gas mileage would have been around 4.2 gpm while it most likely was around 10-11. Hence the tank was not full. I was surprised to get hit with an environmental fee for ozone. This is already covered under federal taxes when I bought the gas. Since I have rented 50-60 trucks from Uhaul (as well as others from Penske and Enterprise) I have never been charged an environmental fee before. Sounds like fraud to me. 2. When I arrived at 12:50 fo pickup at 1:00 PM, there was a sign on the door saying the clerk was walking the property and that I should call a number to advise I was there. I did call but no one answered. I had to stand outside for 10 minutes in 100 degree sunshine until she opened the door.

Richard N. 
Rating:
5.0

Excellent staff and friendly service. She was able to accommodate my request with no issue and made what is typically a difficult process smooth, easy and actually enjoyable!! 5 stars and thumbs up to this facility!

NATHAN K. 
Rating:
5.0

Great location and super friendly and helpful staff. Would recommend this location to anyone.

Alexandre S. 
Rating:
5.0

They were very helpful. Was able to return the vehicle even though it wasn't the original location for drop off

NORMAN J. 
Rating:
5.0

Return date on contract shows 12:38PM Monday, 8/1/16. Equipment was returned on Sunday morning, 7/31/16. Further, 1838 S Josey opened 8/1/16 at 9:00AM. The extra day charge of $40. s/b credited to my Discover ASAP. Thank you for reading this. Doug Hogan 972-628-2390 work or 972-897-2960 cell.

Doug H. 
Rating:
5.0

Give Leslie a raise, she was sooooo attentive n knowledgeable. Need more folks like her. Thx, n blessed day. ClnChico2

Charlotte S. 
Rating:
4.0

Needs a uhaul sign, location is very easyeasy to miss as there are nono signs or the typical orange color

giovanni S. 
Rating:
5.0

The moving blankets were filthy when we opened them. About 1/3 were so caked with mud that we couldn't even use them because i didn't want the mud getting on my furniture.

TARA T. 
Rating:
5.0

All was great and everyone was very friendly.

Christopher H. 
Rating:
5.0

I had an excellent experience. I was amazed of how well my transaction went.

Greg R. 
Rating:
4.0

My rental was ok when I left but as soon as I left Dallas, the A/C went out. It was the 2nd worst trip ever. The first time time was when a Uhaul truck broke down on me in the middle of the desert in Arizona. It took Uhaul 15 hours to come out to fix the issue. Please see that all vehicles are well maintain for all customers.

John V. 
Rating:
3.0

The gas tank was listed on the paperwork as 3/4 full. It was actually less than 3/4. We brought this up to the employee and she refused to change the paperwork and said it must be parked on an incline. Also, she told us we could drop the truck off any time, which resulted in us being charged for an additional day. We were also shorted on mileage.

ASHLEY M. 
Rating:
5.0

Truck warning light went on and off intermittently. Truck rattled terribly and wind whistled through it

JOHN C. 
Rating:
3.0

PUT SIGNS OUT FRONT STATING UHAUL RETURN!!

Melissa R. 
No reviews have been submitted for this location.

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