I declined the safemove option, yet I was charged $15 for it on my receipt. I complained to the attendant and he said he had nothing to do with it, to take it up with UHaul. Why give the option to decline a service when you are gonna charge us for it anyways. UHaul needs to do better
OYEWALE O
Kelly Fuel Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carrollton, TX 75006
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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We didn't have the ramps that hook onto the back of the UHaul. The truck was very clean on the inside cab.
KIMBERLY SRepresentative did not know how to use system. Had to call another person to check in the rental.
JOHN MEasy drop off point
JEFFERY KThe person at the fuel station location did not know how to check someone in. He was on FaceTime with someone else telling him what to do. Several customers behind me got frustrated and left and other waited a good 20 minutes to be helped. Suggestion....the U-Haul office should be opened for operation, not closed!
Lynn B