My complaints are with the app used to “automateâ€the return process. The authors need a class in UI design. The return location was altered from the reservation by Uhaul. The return location had no provisions for locking up the pads and dolly I rented at pickup. No one was there. The app is not ready for prime time.
Edward G.
Tommy On The Spot One Stop Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28227
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Customer Reviews
- 4.5 Average Customer Rating
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Met all my needs. Excellent service
Shawn F.Top notch service.
Anthony D.Unexpectedly lengthy return process because of all the photos and info required. Understandable, but it's be nice to warn customers about that process in advance.
CHristopher C.The gentleman at the counter was very friendly and helpful
kenneth H.