There was no available at the location. I called and was told I just needed to drop the trailer and leave. I was barely able to unhitch the trailer as the tandem axle trailer had a fairly heavy hitch and I am 70 years old. I discovered that the trailer was not checked in as I received an email the day after I dropped it off asking if it was going to be returned on time! I called customer service and waited while they contacted the drop off location to verify the drop. The location was closed but I was told it would be verified and the contract closed out on Monday. I received a text message from uhaul later that day telling me it had been checked in. BTW, it indicates I returned it a day after I actually returned it. A disappointing experience on this drop location
KEVIN J
Superior Diagnostic
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clayton, IN 46118
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Customer Reviews
- 4.0 Average Customer Rating
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Deborah CThe location was too far from the Avon location we had previously used before. Too much driving.
David GAttendant was kind and caring.
AYODELE OMpping took me to wrong location
Jeremiah M