I expected to receivec a printed out copy of the invoice. I was not told that i was assigned a contracted number of miles and that i would be charged $1.00 per extra miles from the amount that was on the invoice that i was not aware of. The gas tank showed differently than on the invoice at pick up. I contracted to pick up in sonoma, california and was informed two days before pickup that the pickup location was an hour out of my way, cloverdale, california.
Tonka C
All N One Kustomz Collision
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cloverdale, CA 95425
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Taylor and the crew were professional, courteous, and exemplified excellent customer service throughout the rental process. Highly recommend this location for all your Uhaul needs!
Nathan LIt was a amazing experience and all of the staff were wonderful and I would definitely recommend and will be going to this location again
Joel BFacility was closed for two days when I was scheduled for drop off. Left message with no return call.
Charles HTaylor was extremely friendly and communicative. I needed a truck last minute and she stuck around late on a Friday afternoon for me to pick up the truck. Process was quick and easy. Truck was clean and had a backup camera. 10/10 THANK YOU GUYS!
Oliver H