It was just a dark parking lot next to a liquor store. It looked super shady, and I didn't really feel comfortable being there. The actual drop off process was fine.JASON N.
Kwik Way 742
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Colorado Springs, CO 80918
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- 3.0 Average Customer Rating
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Extremely unfriendly staff. Terrible experience. I was literally the lowest priority for them and they made me step aside for 3 other customers. While waiting, the rental system timed out and my order was processed without allowing me to add an additional driver. The staff was unapologetic and really seemed like she didn't want to do U-Haul rentals at all. I will help with that by not renting from this location again and I'll tell everyone else to avoid them.Barry B.
The truck wasn't in great shape. The steering was very squirrelly. The passenger door didn't close very well. The engine had a loud buzzing sound when started. The lock to secure the back of the truck was broken so we couldn't lock it. The headlights were on but it was very difficult to see when driving at night. One positive thing I can say is that the worker at the KwikWay accommodated our request to keep the truck longer than originally planned. The truck needs some repairs.Tina M.
Put your U-Haul emblem on the window. Was hard to know they were the drop off.vincent S.
The staff were not very helpful, it was basically self serve / figure it out on your own. The truck was in ok condition. Overall I would not rent from that location againJessica H.