Requested a uhaul a few minutes from my place of living. Was contacted by uhaul saying they could not accommodate that and sent me clear across town to a different place. I was already limited on miles then they changed the location and only added a few miles extra. I went over the miles (truck was not very fuel efficient, took over half of allotted miles to drive 50+ miles) and then was charged for going over the miles given. I do not believe I should’ve been charged. When returning the uhaul it asked me if I agreed with the charges, I said no and then it said someone would be in contact with me the next day. No one ever texted, called, emailed anything and then today I get a receipt of them charging me extra.
JASMIRA BROWN
Honest Car Company
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, OH 43223
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Customer Reviews
- 2.0 Average Customer Rating
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Full tank of gas
Alan MooneyThe lot was too full there was almost nowhere to park.
Eleanor SmithSuper chill and easy to work with.
Michael FarrellExtremely small and crowded parking lot. I don’t recommend this if you have a larger uhaul to return. The employees of the location were not there at 3:15 on a Monday and the sign said open. I was not given a lock for the back so I assumed retuning the uhaul during business hours was the best route because I had a dolly I rented in the back. Without a lock, it could have easily been stolen.
SHERRI DARIA