When I arrived the price was almost $100 higher than what was quoted to me online and in a follow phone call I made to Uhaul. They also did not have the pads that I requested or one of the furniture dollies. After calling Uhaul and being tranferred twice I was able to get the price fixed and was told I could pick up some pads at another uhaul location. However, after calling four different uhaul locations I was not able to obtain the pads. This rental was to move my son to Austin and my wife and I plan to move to Austin in a couple of months. This experience has convinced me NOT to use Uhaul when making that move.
GEORGE D
The Storage place of Crowley
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crowley, TX 76036
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Customer Reviews
- 4.0 Average Customer Rating
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Too hard to get in or out after hours. Had to wait 20 minutes until another customer came and was willing to put in gate code. I never got gate code to enter. Was blocking traffic while waiting. The. Had to wait again 20 minutes to get out. Because code needed to get out. I had to call U-Haul to get a code because no customer was letting me out with their code. I was about to call 911 if U-Haul didn’t answer soon.
JENNIFER DReally out of the way place, middle of nowhere, nice people though.
PETER SBentley the owner was very helpful and polite. I even rented a storage unit from him
DEBRA Fwhen returned trailer I had a hard time getting out of the area --Gate was closed had to hunt someone down to open it no one answered the phone number that was posted. Was on a Sunday. Note the trailers left side rear marker light is out.
Randy C