Truck was clean inside but front was covered in bugs. No one was at the locations. They did not have moving blankets and dolly I had reserved. Told me I could drive 20 miles round trip at my cost if I really wanted blankets and dolly.Andy F.
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One-Way and In-Town® Rentals in Danville, PA 17821
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Dark unlit location. Not readily idenifiable by GPS. Uhaul location truck driven by others prior to intakeDell R.
Picking up my truck was very frustrating frustrating! I scheduled it for 8:00 and somehow it was changed to 9. So, we went to the Sunrise inn in Danville Pa to pick it up. Nobody was there. I called the number on the note and nobody answered. I was going to call the main uhaul number and a women called me back. She said she did come because I scheduled a before hours pick up. I told her some how my time was changed to 9. She told me she would help me. As o was waiting for her to help there were many dogs barking. I also heard dogs barking inside the office. Then, a disheveled man came out of one of the hotel units and kept asking me who I was talking to. He asked me several questions and kept getting closer to me. Finally, the lady on the phone said oh good he can help you. So, the disheveled man got our key for the truck. That was a very disturbing experience! I am very disappointed! I really feel that I deserve a refund!Tracy K.
Everything went well. The only thing I don't like is I was not given enough mileage to return the truck. I was given 25 miles from my preferred pick-up location to the actual pick location and 116 miles from my house to the destination. It was very exact that there was no mileage left to return the truck thus I have to pay extra. I called the day before the return to explain my situation but they said they can't do anything.Ralph Anthony M.
Was told that we woild get .49 cents a mile had it long term. In the end was over 2000 in just milage costs. SHE than said she spoke to her manager who would not let hwr change anything.. Have rented several models over the last year and was not very happy I was told.one thing and was not followed thru with..LOTTIE N.