Our reservation was for a different site that is a dedicated Uhaul shop, but they called the evening before pickup to let us know they did not have the trailer we needed but there is one for us at Star One Auto. Upon arrival at Star One Auto, we were a little skeptical, but the owner is super friendly and very helpful. As soon as he greeted us all of our skepticism was gone. All of the reservation information had been transferred over without issue. Best advice to the next customer would be to prepare for a little fun banter, the owner of Star One Auto is a great guy.NICOLE V.
Moving Truck Rental in Dayton, OH at Star One Auto
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Dayton, OH 45431
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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It was badDAMIAN M.
I requested the truck for 8hrs and was told I need to be back before thatGABRIEL W.
ABSOLUTE WORST EXPERIENCE EVER!!! Trying to get a hitch and trailer installed I was told to go to Middletown to pick up the hitch which would be installed at the Airway location. Got to Middletown and they knew nothing of those instructions. Was told the 2pm appointment I was EMAILED was an error and it would take an additional day. Showed up that day and was told they accidentally scheduled my appointment for a Cincinnati location.ALEXIS W.
Very courteousDARRIN M.
A very smooth transition and moving experience, everything went just great with my move to South Carolina from Ohio. I thought the cost was just a little too high but the service was excellent.EMMETT F.
Great locationJeff T.
Excellent serviceJOHNNY H.
Uhaul as a company does not have a good system for closing out your order after drop off if a customer can't get the app to work. There should be an alternative means to close out the order instead of commenting they will put a note on the record that I dropped it off at the proper location. It leaves me the customer in a bad situation because the order is not closed out, which means I'm liable if something happens between the time of drop off and verification when the business opens up the next day. Luckily after numerous tries and attempts I was able to get the application to work and close out my order after drop off. You make it to difficult if the normal doesn't work....or the technology fails and put all the burden onto the customer to figure it out. Anyway, I hope this helps you as a company to provide a better service, it use to be really simple to rent from you and now it's difficult.Thomas B.
Great joblJeff T.
Great serviceJEFFREY T.
Everytime i use this facility i get excellent service and the equipment is always clean and in good condition. Small dealer big time service....by far the best in DaytonDexter C.
The bestJeff T.
I don't think the van had been whiped down. The agent was outstanding, courteous and efficent. As always I turned the van in better than I found it.David B.
I was charged for a dolly which I requested, but was not provided. I called a service representative upon realizing this Right after picking the uhaul up and was told that I would not be charged for the dolly as I was not given it. Despite being told this by the customer service representative and telling this to the man I dropped the uhaul off to it was listed on my receipt as I was charged for it.Natasha F.
Tried returning the same night 4 hours later and your app or service was having problems tried to call to speak with someone at uhual 1800 number was on hold for over an hour before I just gave up don't think I'd recommend your services againDaniel D.
To far away from what I neededTabatha B.
Fantastic service!!!! Very professional and courteous... This was my second time using this location. Will definitely use again in about 6 months.Kevin E.
Nice and smooth and quickDALEVON H.
Tony is a class act. Star One Auto is the best!Jeffrey T.
Star One Auto is the best!Jeffrey T.
I reserved the truck for 4 hours online to be told that I could only have it for 2.DREXELL B.
Star One is a first class business.Jeffrey T.
My fiance dropped the trailer off after hours so I do not know anything about this location.Shannon W.
Star 1 Auto is first class.Jeffrey T.