Self returned, so there was no interaction with personnel at Omart. The first drop off location provided be U-Haul (York, Alabama) does not exist. I Googled to find the next closest location (Cuba, Alabama) which I discovered upon arrival was an abandoned location. U-Haul personnel were effective at providing another drop off location when contacted. This mix up cost me an extra hour in making my drop off. I believe U-Haul should be more diligent in updating their dealer network information. I was especially disappointed that the first drop off location provided by U-Haul did not exist.
JOHN C
Omart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Demopolis, AL 36732
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Clerk was nasty to me! He was rude and impatient! He also forced me to purchase an insurance plan even tho I opted out when I made reservations on the website! I also made clerk aware that the gas was not on full and also took pictures! I made sure the gas need was in the same place upon return and also took pictures, but was still charged an extra $20.50.
Belinda TTo improve have more U-HAUL on site.
STEVEN C