The information in the app that you need do the check in early. You need to improve the quality of the information to pickup the truck on your app and work hard to reduce the wait time of your phone call customer service I spent 30 minutes in line and the store location solve in less than 05 minutes. If your app and customer service phone was a little more clear I could not spend unnecessary time and patience. I also experienced a missed devices that I paid for but wasn’t available and w still was charged for that. The location itself the field team was fantastic no complain about than and I can recommend them for friends, but I won’t never recommend use the app or the phone customer service for anyone because doesn’t work well.
Andre D
Smoking Phones
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orlando, FL 32839
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
A had to wait 30 minutes get info about how to get my equipament. Not friendly and lazy staff. Terrible place with mud everywhere
Andreiwid CGood please and the guy is very friendly
DANIEL RFriendly and helpful, easy process
Melissa HThe entrance is super narrow and once you pull in, there is no easy backing out onto the busy street and too narrow to turn around. The neighborhood is described by our Uber driver as full of prostitutes and heroine addicts. It is also next door to a gentleman’s club. Someone was around but didn’t check in. We self-checked in and left asap.
Sean H