The U-Haul itself was fine. It was just the man who was running it. He was extremely rude. He first really needs Wi-Fi at his place because he was directing myself in one other person outside to go to different areas to just get on the Wi-Fi because of the extensive check-in process that we apparently have to do.. he at the end couldn’t find our keys and was scrambling around so naturally we were trying to help him and he made some rude remarks when at the end of the day it’s not our fault that you lost the keys. He also kept complaining that he is just a contractor with U-Haul and doesn’t make any money and got paid only $50 last paycheck so I was telling us his whole life story about how U-Haul company doesn’t pay well and really just tells him he just needs the exposure for his own company so he’s not a good candidate to have with customers wanting to rent a U-Haul in my opinion.
Paris N
NO LIMIT SERVICES
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Collins, CO 80524
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Customer Reviews
- 4.0 Average Customer Rating
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Satisfied with equipment and courteous, helpful staff. Unhappy with being forced to use app to navigate rental process. Unless you are frequent user or receive technical training, the whole process is very stressful.
MIGUEL EThe owner was super helpful and inviting. Very personable guy
AARON PShawn was great! He had the truck ready to go and made the process very smooth.
James MThe Uhaul representative was polite, professional and efficient. He communicated very well and I had an excellent experience.
JON K