Don't charge people for fillets and utility fillets if the location doesn't have it. I got charged 20 extra dollars for something I didn't get to use. Also if it wasn't for a worker showing up early our key wasn't in the lock box so we ended up having to wait 25 min just to get the dang key.
Jared U.
Devon Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76131
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I originally wanted a uhaul from another place nearby because they opened at 8:30. It was automatically switched to this location because I guess they had a 15' trailer and the other didnt… so I was like ok, not a big deal. Well the new location didnt even open until 9:30 so we had to just wait outside and we were drenched in sweat before we even got the truck. The reason why I wanted to get the truck earlier was so we could get work done before the Texas heat kicked in. Also I paid to rent a dolly and never got it because it was “stolen†so I'm hoping I can at least get a refund on that…. It was a pretty miserable move all around. Not cool
LaRissa H.Staff was friendly and answered all my questions prior to check in. Check out was easy and I'm completely satisfied.
Paul Q.I guess I'm old school and prefer that personal touch. I had to figure out everything myself about the truck. I did have to call 1800 UHaul to confirm gas type. I'm not very app savvy and found it very frustrating.
Angie B.The lady was so nice and it was an easy in, out and on your way experience. Very easy check out and check in process.
Paul Q.