Would highly recommend to people to use this location for their U-Haul needs.
LEWIS E
Towne Storage Cactus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Las Vegas, NV 89178
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I scheduled my rental for 1:30pm for 8 hours. I was not able to access the truck keys until 2:30pm because the office had a door sign that was closed for lunch since I arrive at 1:15pm until it opened at 2:30pm. I was not the only customer who was waiting for a scheduled pick up and was frustrated. We waited outside the locked office u til someone went into the office at about 2:20pm and looked at us and ignored us outside even as we knocked on the door for assistance. Once it hit 2:30pm sharp she (Laura I believe was her name) opened the door and gave us the rudest look and let us in. She gave me the keys and I left. This will not be a location I will be returning to. Due to this time problem due to the office being closed I had missed a freight delivery that needed to be picked up at the school district office. I was still charged for the full 8 hours. After two attempts of contacting customer service I had no help. This is unacceptable and this type of business just sucked. I’m very disappointed.
Ana GNothing you can do to improve since your reps that work the store have always been awesome!
JERALD LMy only complaint is how long it takes for the deposit to return to my card.
Terrance RHave U Haul trucks closer to home for pick up
DEBORAH G