We were charged an extra day even though we returned the trailer on time. The clerk in the store seemed to have no idea how to process a return or even where to direct us where to park the trailer. We finally found another worker in the crowded parking lot who pointed us where to park but still did not give any more information on how to complete the return.
Moving Truck Rental in Lexington, KY at Fast Stop
Moving to or from Lexington, KY 40517? Get FREE truck rental rate quotes at Fast Stop.
Get FREE moving truck, pickup truck and cargo van rental quotes at Fast Stop
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Lexington, KY.
Cargo vans and pickup truck rentals in Lexington, KY
U-Haul cargo van rentals and pickup trucks in Lexington, KY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Lexington, KY 40517. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Parking area poorly maintained for winter weather. The parking lot was ice covered and treacherous at pick up and unchanged 11 hours later at drop off. The Uhaul was unable to maintain traction for adequate and safe parking so the keys were returned directly to the Fast Stop owners who were completely unapologetic offering only â€œokâ€ as a response to my safety concerns. Additionally, the tire treads on the truck were significantly worn.
Terrible parking situation. The worst part had nothing to do with the location. The uhaul mobile reservation process was the most frustrating thing.
Very nice team. Quick and easy rental process. Thank you!
This is my first time renting from this location. It was done different from the last time I rented a couple years ago. The gentleman I spoke with was patient. Since this is my only experience I gave it an average rating. Hopefully next time I can rate it excellent.
Great drop off! No issues.
Had no issues!
Everytime we have gone into this location to return or pickup a rental vehicle this place is always so clean and its a Blessing to know that this establishment is well taken care.
Cargo van was not available at 10AM as scheduled. Van had not been cleared of dirt and trash from previous rental. Trash bags, soda bottles, cardboard, mud. Windows dirty, seats covered with dog hair and smelled of cigarettes. Pickup was not contactless. Had to go inside store to complete. When vehicle was returned and comment made to personnel about condition of vehicle nothing said or done or offered. I took time to wipe down surfaces of dash etc with wipes as obviously truck not cleaned/sanitized following any COVID 19 practices. Had I not had an appointment and multiple arrangements made for yesterday I would have refused to accept the vehicle.
I made a reservation for a pickup truck at noon. Got there at noon and there was no pick up truck. The person work was just about no help in making the situation better or right. Reservation: 20895301
Nothing in regards to this location... but i did have a rental from a DIFFERENT location that had some issues, and rhe manager there was suppose to have done certain things, took a coiple of attempts to get that somehwhat resolved... and there was suppose to have been a refund that has yet to be issued
Almost 100% convinced gas gauge in truck is faulty. Or else vendor is dishonest. Rented truck FULL. Drove it 8.1 miles. When checked in they said truck was only 7/8 full...they filled for me and it took over 8 gallons of gas. Unless truck only gets 1 mile/gallon, either vendor dishonest or truck gas gauge off.
My app told me that there would be a lock box with a key in the back of the truck and there was not one. I had to contact UHaul directly and they had to contact the manager of the location only to find out that the cashier at the gas station had my key. Everything on the truck was unlocked when I arrived which I don't think is a good idea.
They are friendly, smart and professional Was you get there they help you right away U will never wast your time. If you want to move and u need truck! I recommend go to this location
Speedy and friendly service at pick up and return. UHaul customer service was phenomenal in helping determine best pricing scenarios for my situation.
Wouldn't change a thing. Easy to find. Easy to pick up. Easy to gas up and return. Staff was knowledgeable and put my mind at ease with renting a truck (1st time!). Knowing I'll be renting again this year, I will definitely choose this location over all others!
Trucks need to be better maintenance and clean on the inside
Customer service was great, very friendly. However when I picked up my truck it was filthy, I had to mop before I could load, smelled bad. I understand busy turn around so I did not complain, I now know to check the cargo area before leaving. However I would recommend them Due to excellent customer service, very friendly.
No improvement needed.
The original vehicle was supposed to be available and it wasn't. I waited an extra 25 mins and it still wasn't available. Had to rent a larger vehicle instead. Then, the vehicle I did rent had a problem with the driver door sensor so it was beeping the entire time I had it because the computer thought the door wasn't closed. Terrible experience and I'm still waiting on my $50 for the vehicle not being available.
Due to the Covid crisis we wiped down the surfaces in the truck cab before using it. It was filthy. We used over a dozen clorox wipes that were black with the grime from the seats, dash, and doors. During a pandemic, or perhaps anytime, U-Haul should have policies requiring your many dealers to clean more than just sweeping out the back of the truck. Service was good.
Appreciate the excellent customer service.
The staff was extremely busy that weekend, but still took all the time necessary to help me during pick up and drop off. They really couldn't have done better!
The pickup and drop off experience couldn't be better. The app for pick up and the process of getting the key was easy and seamless. Drop off was even easier. The person who greeted me (in the parking lot, before I came in to let them know I was there!) was among the friendliest, most helpful customer service representatives with whom I've ever dealt. He was great.
Nothing much that this specific location could do personally, I think. I described the disastrous moving experience with the apartment we were trying to move into to the check-in individual who gave me a number to the regional manager. They were able to help us out with extending our lease time on the truck/vehicle dolley at no additional expense due to circumstances beyond our control, allowing us an extra day to return the vehicle/dolley.